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February 2024 by Ebony Ebby
Maybe they're just short staffed but the drive-thru is no longer open when you go in there you're probably the six or seven person in line waiting so it's about a good wait just to get your prescriptions
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February 2024 by Larry Acton
The worst place to get medication from no one will answer the phone, drive-thru does not work and out of most medications.
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February 2024 by Michael Means
I am very disappointed. I needed to pick up a prescription and stopped by later that day hoping for it to be ready. Unfortunately, the prescription was not ready and I was told to come back in 15 minutes. Of course, by then the line for the drive thru pickup was busy so I decided I would try back again in the next day or so. Tonight I wanted to pick up the prescription “last minute”, but of course, I arrive there right at 8:59 PM (one-minute until close). Right as I rolled down the window in the car and to reach to push the yellow ‘Call Button’ the clock struck 9:00 PM, which is closing time for them. I understand that you close at 9:00 PM, but the fact that there were pharmacists inside working and assisting the last bit of customers inside the store and made full eye contact with me, but didn’t bother to at least say “I am sorry, but we’re closed”, is very disappointing and rude. I patiently waited and waited for a total of 15 minutes (I am a patient person) to see if anyone would at least say acknowledge that I am there at the window and say something, but they just kept looking out at me and then walked off to their computer. I will definitely fill my prescriptions in the future at other locations and not this one. Plus this location is usually pretty busy anyways…
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February 2024 by Jenn Bisig
They do not answer their phone, or the techs pick up the phone and hang up instantly. I've had issues getting prescriptions over the last couple months and drive thru has been closed for a while now. CVS is going down hill and I will be transferring to a different pharmacy.
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February 2024 by Colin Wells
If you are looking for the worst pharmacy in MO, then look no further! Honestly, I feel a little guilty even giving them 1 star. They take days to fill scripts and don't bother trying to call them, because they won't answer the phone.
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January 2024 by Sandra Clegg
The pharmacist and the tech working were extremely busy doing the best they could a huge line was forming and the pharmacist working extremely hard kept a smile on her face I know the long wait is not their fault they are working as hard and fast as they can I hope they read this I want to say Thank You
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January 2024 by Lamarques Channel
Wonderful experience and would highly recommend friends, family, and anyone else to use this store as their first option to purchase needed items.
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December 2023 by K B
Pharmacy Customer service is horrible. Takes multiple days to get any prescriptions filled. Doctor sent in RX for antibiotics for my daughter and not only did they not fill it until I called, it then took two more days because they were out of stock and told me I needed to call around to find the medication.
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November 2023 by John King
This use to be a good CVS but now it is trash. They can't even get one percription done on time. On multiple occasions I was told my prescription was ready and when I came in it was not. They can't get the correct scripts to auto fill They request wrong drugs from wrong doctors when attempting renewals. The icing on the cake for me was that I was standing in their long line for the 3rd time in a week to get my script and they shut the partition in my face so they could do lunch. CVS has turned to trash.
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November 2023 by Terry Matz
No vaccination service though they allowed us to make an appointment online, texted us about it, and we checked in, only to hear that "we don't do vaccinations any more". Despite the fact there is a sign in the window saying they did. This is false advertising AND putting people at risk. The staff was rude in the extreme about it blaming "corporate" for allowing appointments while obviously not doing the minimal things they could do like REMOVING A SIGN and putting up their own sign or calling corporate to tell them to stop appointments. I understand that the hq needs to take down appointments but their staff was rude and not even apologetic and wouldn't do minimal effort to make sure it doesn't happen.
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November 2023 by Emmanuel Villaflor
Can’t trust online system for scheduling COVID or Flu vaccines. Had appointment scheduled and confirmed with link to check in 1 hour before appointment. When I checked in and arrived was told that they are not administering any vaccines due to lack of staff. Waste of time and offered no solution to correct the problem.
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November 2023 by Regina Province
This pharmacy is always "understaffed". Drive thru is frequently closed. Line inside as I type is 12 people deep. Do not use this location.
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October 2023 by Cassie Lotz
The pharmacy techs work hard and try to help, but prescriptions are delayed days, if not weeks at a time, phone is never answered, it's impossible to get them to transfer your prescription elsewhere. Due to the pharmacist shortage, pharmacy had been closed a lot lately making it all even worse. Look elsewhere for your prescription needs.
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October 2023 by Dylan Bourgart
Last time I use this pharmacy. I was told by the receptionist that my prescription would be ready on Sunday…guess what? The pharmacy is closed on sunday
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October 2023 by Joe Ortiz
This has to be the worst pharmacy ever. Prescriptions aren't filled for days. I'm talking up to 4 days sometimes. Drive thru is always closed during normal business hours. Lines are long inside. Rude reception. Wrong medicine giving or only part. I use a different pharmacy when I can.