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November 2023 by Katie Fordyce
My bank for the past 6 years. One of the best banks! ❤️ Always super friendly too!
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July 2023 by EXPLORING WITH BILL
Great service , nice people ??
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April 2023 by Kylion Gaming
CACU has the WORST overall service. I've had 2 cards get fraud cases on them, and they have never told me what those fraud cases are. When you try to get ahold of a branch NO ONE ANSWERS THE PHONE spent 30mins on hold and nothing. I've gone through live chat and they gave me a number to call to see what my fraud cases were. Fraud department tells me there is no active fraud. If I didn't have a loan through you mfers I'd leave, this running around in a circle BS is irritating. Why dont you guys inform your customers BEFORE shutting their accounts off, so we aren't sitting on the side of the road out of gas because YOU decide to cancel peoples debit cards. If anyone needs a loan DO NOT GO THROUGH THIS BANK. Don't even bother getting a bank account!
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January 2023 by Megan Harris
Always been a great experience here. Never had any issues.
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September 2022 by Temme M.
This is an excellent place to do business. We have banked with them for several years and I've always found do you have wonderful service. We had our account hacked with our debit card and they were very swift to handle the situation and resolve the problem. We were able to pick up our new debit card at the next business day. Everyone at this location was extremely helpful and professional. Highly recommend
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September 2022 by Jamie Jones
Super helpful! And quick!
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May 2022 by Barry Powell
Great location. Very helpful and polite staff.
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March 2022 by Chantal R.
If I could give this credit Union 0 stars I would!!! I've bad my cards compromises on both my business accounts and personal accounts I have through this so called bank!! I even turned notifications on after the first it just keeps happening! I'm tired of having to wait 10 business days to get my f****** money back that was fraudulent! Will be changing banks asap! Customer service is trash as well!
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February 2022 by Alex Gerstner
Second time I’ve come to this location and my card gets stuck in the ATM and the screen freezes. So I gotta go park my car. Get my child out of the car. Go get help. Go back and sit in my car and wait for someone to come reboot the machine so I can get my card back. Super frustrating.
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January 2022 by Tyler F.
Opened an account here on Wednesday January 26th at 11:30 am. My bank account information was stolen With an attempt to gain access to my other bank account on Thursday at 6pm. I may not be the smartest person in the world but it is very obvious that someone here is stealing bank account information. If you open an account here I recommend you change your username and password immediately. Edit: it was not my card information that was stolen. Someone was trying to use my specific user name and password I created a day later to gain access to my account this is obvious fraudulent activity from someone inside this location.
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January 2022 by Sharon Graves
We have been with you for years ( when you were the TWA CU) and we have only had the best service. Thank you and everyone that works there for their fine service.
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October 2021 by Chelsea Parker
TJ was excellent in helping me yesterday. I was so frustrated with poor back office help but he was a great experience and his performance reminded me why I bank there. Professional and productive, he will always be successful.
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June 2021 by Danielle Byrnes
Tiffany was AMAZING! we were having issues with our mortgage being drafted incorrectly and she was so patient and helpful. We love CACU, switched from bank of America and never looked back!!!
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October 2020 by Mike K.
Went into the Lee's Summit branch to open a new account. The assistant branch manager Janelle was super helpful and made the process very smooth. All of my questions were answered and the new account was set up the same day. So far the experience was very good.
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August 2020 by Holly Neri
I visit pretty regularly this location and the team here definitely takes care of their members and their lobby space. Plan on keeping this location as a reference
