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December 2023 by Kansas Golfweek Amateur Golf Tour
An excellent bank to deal with. All staff are very professional and knowledgeable. They quickly resolve any issue and provide individual service. Ask for Andrea Farmer, she is a Rockstar and help any way possible.
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December 2023 by Rae “RaeDay” Woods
My expectations were exceeded, they really went above and beyond. I appreciate everyone who had a hand in helping my experience as a first time home buyer to be as amazing as it was (looking back) and Gynon, my lender, she definitely is the best. It's still feels so unbelievable.
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December 2023 by jason keophaphone
Great communication with quick responses and great advice. He was very on top of everything and helped me close a week earlier than expected which worked better for me.
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November 2023 by Jericho Harris
We came in to get a cashiers check for closing on our first home! We had one issue with a hold on a deposit which was scheduled to show in 5 business days. We needed our check one day sooner and they expedited the money for us to get our closing done on time! Additionally our teller Cyrus was so excited for us and was so determined to help us out. The way he conducts himself is so important for his position. Great attention and memory as well as personable. Thank you Cyrus, and thank you Central Bank.
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November 2023 by The Cheesecake Chick
Whenever I come in here everyone is so helpful and friendly! Ashley helped me today and not only was she so professional, knowledgeable, and helpful, she was also friendly and kind. It seems most encounters I have with most businesses are cold and transactional, and I am thankful to be treated here as a human being first, customer second (also somehow also first!) Thank you Ashley & Co.
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October 2023 by Kevin Froehlich
I had Ashley as my teller, she was very fast and professional! Always a great experience!
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October 2023 by Audrey Fisher
Andrea was the best! She was able to help me with anything and everything. Not only was she great, but everyone at the 291 location is extremely helpful!
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September 2023 by Caroline Romo
Great service, very professional, and amazing staff. The Bank Manager was sweet and very knowledgeable. I will be back next time because of her.
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September 2023 by Jenn Strong
I've always had a great experience with my bank. Ashley was very efficient and knowledgeable, and had my transactions handled quickly!
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September 2023 by Mary Courtright
The staff were very friendly and Andrea the assistant branch manager helped take care of changing my address and filling getting a new card . She really made me feel at ease and welcomed.
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September 2023 by Michelle Rodriguez
Makenzie is a wonderful customer service employee. She greets me always by name, with a smile and upbeat personality when I'm down. She is awesome. She also gets me when I'm confused. Thanks a bunch.
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September 2023 by Trina
Ashley helped me with no issue. Out of any bank I have used, this is my favorite one. The staff are always so friendly and treat me like I'm part of their family.
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August 2023 by Gregory Shehan
I've banked at Central Bank (formerly Metcalf Bank) my whole life and have always had a good experience there. My parents banked there, my siblings, and now my kids, so 3 generations. They are a great local bank!
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July 2023 by My Sideacc
Got a personal loan to buy my wife a bike. Talked with a rep to get my wife access to deal with the account. Then they act like that never happened.Then trying to charge me insurance on a motorcycle that already has full coverage.It's like trying to pull teeth from a cat getting things accomplished. Plus they close when most people are off work. These people are ridiculous. I'll never do business with them again. They make things harder than they have to be.
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July 2023 by NaVada Howell
Andrea F is the best. If it wasn't for her and all the help she gives, we would have never opened up our accounts with this Bank. She goes above and beyond for us.
