“My mother and I have banked here for years. Always a pleasant experience and by far absolutely the most helpful bank in the Kansas City area. My employer also banks here. And Tom Earley can never leave. He is such a dear man and always willing to help the community and his patrons.”
“I want to give a special shout out to Jennifer and two if her colleagues at the West location! Even though I made a mistake, the staff went above and beyond to help me get things corrected without having any obligation too. We have been going to this location for many years. Here yet again, is another perfect example why we continue to greatly appreciate the Lees Summit West location and their team.”
“The ladies at the Greenwood MO. Location are always polite and reward to greet you as you walk in the door. I have never had a bad experience the whole 15 yrs of business with them.”
“LOVE First Federal Bank of Kansas City! Everyone at the Lee's Summit First Federal Bank location is fabulous to do business with! LOVE the cheerful employees at the drive-up!”
“The other day was my first time coming to this branch. I wanted to ask about opening an account. When I came into the building and walked over to the desk this sweet banker named Alexa, gave me a nice warmed welcome asking me what I came in for today. I asked her questions about the services they offer, and she politely gave me a few options. She answered all of my questions perfectly and came to the conclusion that I wanted to open an account today with them for my daughter. As we were finishing setting up the account, the banker made sure everything I wanted was set up!!!!! Alexa really made my day and gave such a good impression. I loved her attitude and I will definitely be coming back again and referring you guys to my friends. Hopefully I will get Alexa again for future survives. She was amazing.”
“I have been banking at 3rd & Ward for over 30 years. Some of the staff almost feel like family we’ve known each other so long. I love that there is still somewhere I feel that is local that I can do my banking.”
“First, Mazuma is awesome!! Someone tried to access my account at 1am. Mazuma fraud department text me to alert me, they locked my card and I had to go into the branch to get a new one. Someone was trying to access my account while I was in the phone with them. That’s when I met Theresa Jones. She not only got me a new card, but also had me to put a beneficiary on my account and told me about opening a CD account. I’ve been with the credit union about 8yrs and hasn’t been told about either!! Thank you Theresa for being on top of things for me. Thank you mazuma for catching the attempt on my account.. Awesome personality Theresa has.”
“It’s always so quiet and peaceful when I visit this location. I can sit in the chairs and finish up any small tasks I need before I handle my banking business.”
“An excellent bank to deal with. All staff are very professional and knowledgeable. They quickly resolve any issue and provide individual service. Ask for Andrea Farmer, she is a Rockstar and help any way possible.”
“I have done business with two of the equity bank's for a long time.. They are great people and they do not have outrageous closing cost when you buy a house. Their fees are much less than a lot of your large banks. I highly recommend them.”
“This is an excellent place to do business. We have banked with them for several years and I've always found do you have wonderful service. We had our account hacked with our debit card and they were very swift to handle the situation and resolve the problem. We were able to pick up our new debit card at the next business day. Everyone at this location was extremely helpful and professional. Highly recommend”
“This is the Chase bank to go to for help with anything you need in Lees Summit, Mo. DO NOT GO TO 860 NE LANGSFORD RD! TRUST ME! At this location Kristen (Home store Independence, Mo.) was so helpful and kind to me. She educated me on the Chase app and showed me how to work it, she did her best to do a wire transfer but we couldn’t today but I’ll try again tomorrow through the app. I feel good about it. I was very happy when I left and she brought my anxiety down. We need more Bank Tellers like her in the world! I will be staying with Chase Bank now. Thank you guys so much! Also the greeter woman was very sweet and I liked her smile!”
“The staff at the UMB Bank in Lee's summit Missouri are very friendly very knowledgeable about all the options I had an even options I didn't have they were able to explain those also
So everything I need to get done was done in a very timely manner”
“The manager Kori has helped me with all my banking needs. Her and her staff are always so polite and professional. I can’t imagine banking and saving with anyone else. They feel like family.”
“Aly at the Lee's summit location is the best. I need mich assistant during the process of closing on my home. Aly has been GREAT HELP from beginning to end i close today at 11 a.m thanks Aly”
“Have been banking with Preferred for years now. Diana, Jack, Matt, and Pete have always been of great service anytime I need anything. Thankful for their help and knowledge over the years!”
“Conner helped me effectively and was very knowledgeable. I will be working with him everytime from here on out. Do not let this guy go he was awesome. Thank you Conner for taking me from raging to a happy repeat customer ”
“Was very pleased with my customer service experience with Rick Henry at this location. He could have easily told me no but worked really hard to try to accommodate my request. I appreciate his efforts and reminder of why we bank at CACU.”
“Regularly interact with the Lead Bank team for small business banking - from address changes to debit card questions to fraud alerts. It's great talking directly to friendly, knowledgeable staff who can assist immediately.”
“Excellent customer service! I was having trouble with an account and Liz S. went above and beyond to ensure my issue was resolved! She was kind, thorough, and understanding--I appreciated her help very much!”
“I had an auto loan with MCCU and they took good care of me. I had great experiences with their customer service and timeliness of transactions. I would recommend MCCU if you are vehicle shopping and need a loan.”
“I love this credit union. They closed the branch in Blue Springs so now I go to Lee's Summit. I was so happy that the staff from Blue Springs moved to this location. Everyone there is soooo nice and very helpful. I have banked with them for 3 years and have never had a bad experience. I have banked with other credit unions and this one is the best. And it only costs a single dollar to open an account.”
“Had the best experience setting up a new bank account with Lynn Brown! She even stayed an extra 30 minutes, making sure everything was complete. She was patient, understanding, and thorough!”