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“Alvie is absolutely amazing. I broke down 3 and half hours away from home and he helped me figure out how to get my car home. I would highly recommend going through starnes auto if you need a car very kind and straightforward people.”
“Customer service skills are lacking.
When O'Riley don't have what I'm needing AutoZone sometimes does. However, I'm not a fan of this location due to the way they speak to me. Yes, I am a female, however I don't need to be talked to like I am stupid. I have been servicing the same vehicle for over 20 yrs and when I say I am needing a particular part or item that is what I need. The need to argue your opinion is not needed. That item may not be what the computer says fits my vehicle, but it is what works for mine.”
“Broke down while passing through Lebanon. Left truck with Dennis at Lindsay Chev The guys there went well above the call of duty to help us out. Even though they basically go zero work out of the deal. Thanks go out to Dennis and the rest of his team. I'm not a local but if they act this way for a stranger, you in Lebanon are lucky to have this level of professionalism and care at you local dealership”
“I just picked up my 2024 f250 super duty truck today ,they did a better than perfect job. This was done to get me ready to take 7 friends to Canada fishing . They really stepped up and got it ready early so thank you for doing that”
“Nothing special about em basically go there vs Walmart cuz its a little closer and I can get in and out quickly, not so much at the other one. Prices aren't going to be as good but ya just gotta weigh out your issues. Convince always comes in a little higher less people to deal with and ya don't have to walk all over hells half acre. If your going for cheaper and don't mind the possibility of standing in line sometimes for a ridiculous amount of time then hope on over to the other side....Always nice to have a choice or back up plan or a plan B when A goes....well you can figure it out from there..Thanks to all our veterans that make it possible for all of us to have a choice, its embarrassing to see some of these retarded $%&*[ carry on and disrespect everything from the ground they walk on to the wasted air they breathe denying it for the deserving who are grateful for the sacrifice that has been made and paid in full by some ...Thank a vet every chance you get cuz its what we've should have been doing all along period !!!Got sidetracked a bit ....”
“Service was above and beyond. Noah, The young man who helped us was knowledgeable and polite. We arrived at closing time and he stayed late to help us fix our vehicle.”
“The part I needed they didn't have but the they could get it, she also told me something to check on before we ordered it to save me a restocking fee,I thought this went above and beyond most places wouldn't have bothered thank you Beverly for being old school.”
“Traveling from NY/MA, questions were answered, they got us exactly what we needed and even let us borrow some tools to get us back on the road. Great customer service! Definitely recommend. Great team!”
“They are really good folks. I made an appointment and everything went smooth and fast. They also found the radiator cap I had lost a while ago in the engine compartment.”
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“Absolutely wonderful place! Very sweet man and fantastic prices! Customer service has disappointed me more and more over the years but this man was surprisingly a pleasure and prompt in following through! I havrnt even picked up my parts yet but couldnt wait to leave a review!! 2006 ford f150 owner w complete break system replacement”