-
October 2023 by Laura P.
Less than one star Rude belligerent and hung up on me because they couldn't refill my prescription because they were out. No apologies it was my problem to deal with. They told me to find some place else to fill it.
-
September 2023 by Emma G.
I would give this place a zero!!! horrible customer service. Especially the pharmacy department. They had me wait 40 minutes to get my covid shot as the lady who was supposed to give my shot was sitting in the back talking bad about a previous customer.
-
August 2023 by Tom Okief
My family has been coming to this pharmacy since it opened and I think it's one of the best. The pharmacists are friendly and always seem to do their best to handle medication delays efficiently. The staff have always been pleasant to us and treat us like valued customers.
-
July 2023 by Google user
My family has been coming to this pharmacy since it opened and I think it's one of the best. The pharmacists are friendly and always seem to do their best to handle medication delays efficiently. The staff have always been pleasant to us and treat us like valued customers.
-
July 2023 by Todd H.
The pharmacy is horrible ! Staff is rude and the female pharmacist is rude and condescending
-
February 2023 by Fat Guy In A Little G.
I presume the best in the staff here and am willing to accept it as a poorly trained, terribly ran pharmacy being the reason my scripts continued to be placed on hold or cancelled without any communication to me. I'm willing to believe I was told in error, and not lied to, when they claimed they contacted my doctor for authorizations and alternatives, though my doctor never received any calls, emails or fax. However, if I wanted this level of nonexistent customer service, I'd use Amazon or express scripts.
-
January 2023 by Jane D.
When the pharmacist will not talk with customers to answer questions and tells you to call 1-800- Walgreens to talk with someone, it's time to your pharmacy: consistent poor customer service in the pharmacy and rude pharmacy staff. Done with Walgreens.
-
December 2022 by Stacey Wilson
This pharmacy is horrible! The staff is rude. It takes approximately 40 minutes to get your medications if your the 4th car in line in the drive thru. When they are out of medication they will not notify your doctor or you so when you drive up to get the medication they tell you they don't have it. Many times when medications are sent electronically they tell you it was never sent. This is by far the WORST pharmacy and will never use them again!!
-
December 2022 by Stacey W.
This pharmacy is horrible! The staff is rude. It takes approximately 40 minutes to get your medications if your the 4th car in line in the drive thru. When they are out of medication they will not notify your doctor or you so when you drive up to get the medication they tell you they don't have it. Many times when medications are sent electronically they tell you it was never sent. This is by far the WORST pharmacy and will never use them again!! We will drive further and find another pharmacy.
-
October 2022 by Rob U.
Cash apparently does not work here. Bring a credit card because they will not be a to count back charge to you.
-
October 2022 by Emily Monesmith
If you're trying to get a compound medication filled, I do not recommend this pharmacy. It takes at least 1 week for a refill because the 1 pharmacist that can do it is rarely there. But if you put in the refill request before insurance will cover it, allowing time for the refill, they will not even look at it until then. It's a constant game of running low on meds and running back and forth to the store. Always call ahead and communicate every step of the way with them, because they will not communicate with you unless you start the conversation. This has been a battle every single refill. Last night, after waiting over a week for the refill and having no medication left, a pharmacist FINALLY listened to us. The other man very rudely agreed to make my child's medication after she plead our case to him. Not looking forward to next month's refill. I don't switch pharmacies because every refill I'm hoping it will get better than the last time, but it never does. Hopefully we won't need this medication much longer, cause I will definitely be switching soon.
-
September 2022 by Zo C.
I never leave reviews, however this Walgreens is awful. The workers there are incompetent and rude. One of the workers there had the audacity to be rude when I asked how much longer it would be until I receive my flu shot after I've been waiting 40minutes.. and she told me "well you never signed this form" which she never gave to me and saw me sitting in the waiting area this entire time. This place is a joke, if I could rate it 0 stars I would!
-
September 2022 by Beth Coffel
This the rudest pharmacy I have ever been to. When you approach the counter they barely smile or look at you and snap back if you have questions. The manager needs to step up the. customer service considerably.I will drive 10 miles never have to go to that pharmacy again. Worst experience ever!
-
August 2022 by Maria C.
The pharmacy at this Walgreens is a disaster. I experienced several issues obtaining a prescription for my Dexcom continuous glucose monitor system, the pharmacy staff was unable to complete simple tasks like obtaining insurance information and initiating the process for a prior authorization from my provider. When I was finally able to pick up my prescription (about a week after originally being told it was ready) there was a lot confusion among staff about how many sensors and transmitters I was supposed to be dispensed. They eventually agreed that my insurance was covering a 30 day supply and gave me 3 sensors and 1 transmitter. I left with my supplies thinking everything was fine. A month later I called to have my prescription refilled and was informed by the pharmacy staff that it was too soon to refill my prescription as I had been dispensed a 90 day supply 30 days prior. I am 100% positive that I had only been dispensed a 30 day supply. The pharmacy staff agreed to look into it and review their recorded cameras from the day. They called me back to inform me that they had video footage of me being dispensed a 90 day supply. I asked to see this video footage knowing that this was impossible. They stated that they do not share their recordings with the public and informed me that I would have to involve the police if I wanted to see the video. I suggested that they do an inventory count or find any other way to prove that they had not dispensed a 90 day supply of my supplies. I called my insurance company, who told me that they had been billed and payed for a 90 day supply and my only options were to wait to refill the supplies in 2 months, pay for it out of pocket or show up with police at the pharmacy in order to obtain the video footage proving that I had only received 30 day supply and obtain the rest of the 90 day supply from them. Several hours later I received a call from the pharmacy staff stating that they would "give me my supplies and work it out with my insurance later" They never admitted to making a mistake and acted like they were doing me a favor by giving me my prescription.
-
July 2022 by Jessica Stoops
Normally has what I need but the pharmacist on the phone is very rude and will cut you off over & over then when u wish her a nice day she hangs up on you.
