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March 2024 by Amy R.
We had an amazing experience with Mueller Furniture in Lake Saint Louis from start to finish. Linda was fantastic to work with. She was extremely helpful and patient with us as we considered our options. She was never pushy and helped us find a custom sectional that is perfect for us. Our sectional was delivered in less time than anticipated and we could not be happier with our selection. We would highly recommend Mueller Furniture.
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January 2024 by Logan Moore
Absolutely recommend Mueller Furniture and Alex. Great product and great people. Alex was super helpful in picking out our bedroom set. He somehow had the uncanny ability to show up right when we had questions and made great suggestions but was never looming or overbearing. We got our furniture delivered fast around our schedule and is great quality. We love the solid wood and expect they will last our lifetime.
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January 2024 by Jody Stauffer
John Duffy was our salesman at Mueller Furniture/ Lake St. Louis store. He was terrific. No pressure, just helpful above and beyond! It is so refreshing in today’s world to work with such a kind and professional sales person. Can’t wait for our new mattresses !! Thanks John!J and D
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January 2024 by Chris Chupp
I don't normally leave reviews... but, we had a great experience at Mueller Furniture. The prices were more than fair. And we were very happy with the quality and buying experience.We wanted furniture that was well built and would last (our sales person, Alex, even flipped the chair over to show us the construction). We ended up purchasing a sectional, two sofas and two chairs. All have exceeded our expectations.Alex, was very helpful and knowledgeable but NOT overbearing. He gave us plenty of space and advice so that we could make a decision that we were happy with ... at our own pace.We'd definitely recommend Mueller and Alex. If you go it to Mueller look for Alex ... He'll be sharply dressed ... which I wouldn't normally mentioned but it is helpful to pick out your furniture with someone that is friendly AND has good taste!
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January 2024 by Matt Lupo
I had a great experience at this store. I went in with my son and him and I were quickly greeted by John Duffy one of their design consultants. He quickly helped us locate what we were looking for and shared all of the options we could get with it. The other design consultants that walked by us greeted us even though John was helping us. Very professional and very family oriented run business. This experience was far different than any other furniture stores I have ever been to in the past. Although we were just purchasing a recliner, the next time I purchase furniture it will for sure be from Mueller Furniture.
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December 2023 by Kati Stanley
Fantastic shopping experience!We were not hounded or pressured by a salesperson, but were politely greeted upon arrival. All of our questions were answered within minutes and we were shown the options we had to choose from on the sofa we wanted. Our salesperson gave us some time alone to browse the options and talk amongst ourselves.John was incredibly personable and kind. We even exchanged a few laughs!He explained the differences in the fabrics available and helped us decide which was best for us based on our household. He did not push any additional purchases on us, but instead laid out the facts of any protection plans available. He also assured us of the quality of the sofa we purchased.The process of purchasing was easy and we are now just waiting for a call in approximately 8 weeks when our sofa is ready to delivery.John called us today (a few days after the purchase) just to thank us for our business. I really appreciate the time he took out of his day to do that. It speaks volumes of Mueller Furniture's customer service!
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December 2023 by Ken Kraudel
I must reach out to all that are thinking of a furniture purchase……you must visit Mueller Furniture for all you needs!I am a repeat customer and would not look anywhere else. The staff are knowledgeable, courteous, and helpful with style and fabric selection whether you are doing a whole room or just adding a piece or two. And, many of their product lines are made in America, quality furniture lines. I appreciated the timely delivery too.Visit one of their many showrooms.They are a family owned business and they treat YOU like family, thank you Mueller Furniture
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November 2023 by Jeff H.
Customer service in this company does not exist. They picked up our Smith Bros swivel chair August 4. 3 months later they cannot tell us where is. It was sent to Smith in Berne IN for repair. Smith said they returned it to Mueller in Belleville October 11. Five weeks ago they called us to deliver it. They never showed up, never called us. We called three weeks ago they said Smith sent them the wrong chair back. Smith doesn't agree with that. This company lies. They tell you they tried calling us but neither of our mobile phones show them as calling. I left messages yesterday for Linda in Customer Service and Mark Mueller CEO, no call back. I tried reaching both Toda and left messages. I am just relating our actual experience, and concluding they just don't have a sound Customer service process or structure. This is the chair they cannot find find, one of two we bought from them along with leather recliner. Never again.
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October 2023 by P Barker
John Knox was great to work with. Very courteous and helpful.We've been to Mueller a few times and have had good experiences.Furniture quality is the best.
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September 2023 by Andy Cook
Had a very pleasant experience with Mueller. Renee was very helpful from the time we walked in the store until the delivery of the furniture. The two delivery guys were very careful, wiped down the furniture before bringing into the house and set it all up! Quality of furniture is exceptional.
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August 2023 by Anthony Colon
John Duffy is the MAN! My wife and I were shopping for living room furniture and went to Carol House, Lazy Boy, and ended up at Mueller Furniture where John not only helped us pick out the perfect living room set but also made us feel comfortable without the pressure. It took us about a week and a half and John let us take some fabrics home to make sure the colors chosen fit our living space. Thank you John for the outstanding customer service, knowledge, and your design expertise. Highly recommended!
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August 2023 by Shandra Gomez
My husband and I just moved to the St Louis area and purchased our first home. We were so excited to buy furniture and very satisfied with Mueller store. The experience was amazing with Tinda! She really helped us find exactly what we wanted!
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August 2023 by Alex Pflueger
This was our first experience with Mueller Furniture and we are impressed. We worked with Alex and he made the experience very easy. He listened to our needs and always had great suggestions. We enjoyed our experience so much we came back three days later and bought again from him. Highly recommend this furniture store and Alex.
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August 2023 by Stacey Saak
John Duffy, our design consultant, took his time to work with us, showing all the features of the furniture. He was extremely knowledgeable and considerate of our budget. I would highly recommend Mueller Furniture!
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August 2023 by Gina Bowdle
I just bought a bookcase from Mueller furniture. My design consultant, Tinda, was very good at helping me pick out a design and color. She even let me relax in a zero living room chair after hearing I had back problems. She provided excellent customer service. I would recommend Mueller Furniture to anyone looking for quality and great customer service.
