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April 2024 by Elizabeth Wofford
While most of the employees are very nice, not much of the resort was open & some places were open at odd times (the Cafe offered a to-go lunch from 2-3 pm). Many of the rooms are in need of updates, but they are clean & spacious.Walkability: There are not walkways from the parking lots which can be interesting. Most places can be accessed from inside the hotel which is helpful.Noteworthy details: The sunken fireplace area of the lobby is very comfy & a great place to relax!
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April 2024 by Saksham Chandrawat
The lounge at the Four Seasons Hotel is truly a hidden gem! The views from the rooms are absolutely breathtaking, offering panoramic vistas of the city skyline or the beautiful surrounding landscape. The lounge itself is elegantly designed, with comfortable seating and a relaxed ambiance. One of the highlights of the lounge is the steam bath, which is perfect for unwinding after a long day of sightseeing or business meetings. Additionally, the hotel offers a number of restaurant options, each serving delicious cuisine that caters to every palate. Whether you're looking for a romantic dinner, a casual meal, or a quick bite to eat, the Four Seasons Hotel has you covered. Overall, the lounge at the Four Seasons Hotel is a wonderful place to stay, with its stunning views, luxurious amenities, and exceptional dining options.
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March 2024 by justin hawn
Overall give it about a 3.2. Great service, needs some TLC, not handicap accessible.The service 5 stars: staff was amazing and friendly, even when kids were prank calling the front desk Danielle was professional about it.The hotel 3 stars: 60's themed which is nice. Only issue is there is rotted wood everywhere you look outside, it's not new rot either been there a few years and is getting worse, some yearly maintenance would solve this. Paint peeling over the place and some panels of wood missing. The Japanese rooms are beautiful main issues is the door needs blinds on the door, as when you leave the room the curtains are open and anyone can see in your room.Handicap accessible 1 star: from the main lobby you can go to the normal rooms which have 2 elevators which one was out. But to get down to hallway with the pool, spa, movie theater, and bar you need to leave out the main lobby and go in thru the pool doors. However there is no way to the pool, spa or movie theater. The pool has a handicap into the pool, but only way to the pool is down about 20 feet of stairs. There is a closed up door that use to have a spiral staircase that went into a family space. This space has been turned into a bar and the door boarded up. The simple solution is to redo the bar unboard this door and add a service elevator for the handicap. From this the spa is right there on the other side of the pool wall. Could add a door to both the theater and the spa. The movie theater is a nice touch but the only microwave is across the whole lodge.
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March 2024 by Aadvak Filler
The people who are whining in the negative reviews have never experienced an ounce of hardship in their lives.
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March 2024 by Mo King
First things first, for everyone making review please be honest and don’t sell others a DREAM! My 100% experience and honesty. To be completely honest hotel location is perfect, beautiful (outdoor) sight, lake,(outdoor) atmosphere is wonderful. Hotel rooms are awful no words could explain to sum everything in one. Don’t have the time nor the day to go fully into details? But please beware if you’re reading reviews “DO NOT” book here guys I’m warning you especially with children! I’m begging? but hey, go on ahead only if you’re desperate!!!! Horrible, very much sickening. All the money you spend and rooms are terrible. I will be contacting corporate definitely. Unbelievable, was definitely frustrated and started to cry after viewing rooms getting my hopes up!!!! The bay rooms deserves a 0 rating no type of lies here! Really wish I took pics but walked out room so fast due to disappointment and unbearable room sight! Torn and stained blinds, pillow cases stained, bed sheets unfolded, balcony stabled, bathroom looks like a motel (no lies) bedroom floors carpet stained and smells, door paint peeling/chipping omg etc; Vacation was definitely ruin? Blood sugar dropped tremendously low due to my frustration and stress. I’m done here! PLEASE BEWARE travelers!!!!!!!! 100% honesty
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March 2024 by kelly udrury
The service was great- Danielle at front desk was super nice. I was excited about staying at a 4 seasons hotel and was disappointed about the actual hotel. Very old and outdated, lukewarm water in the very old shower. We had dinner at the hotel restaurant which we enjoyed our server Chelsea was great. It just did not feel like what I thought the 4 seasons would be!
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March 2024 by Tammy Fish
Love this place come here every year for past 7
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March 2024 by Jackie Reed
It was not as beautiful as I
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March 2024 by Brian Hall
Nice relaxing stay, comfortable beds, nice lobby and restaurant, only downsides ate rooms a little noisy and the parking is not good, sometimes you have to walk a ways.
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March 2024 by Luv Bug
Warning! This is not Four Seasons, IT'S Motel 6Its a fire hazard. They have hidden fees that they dont tell you and will not clean your room, they said it due to Covid. I said we are past covid. If you go into the dining room its seats like 500 and you will see at least 3 people. I walked out after food poisoning and no wonder they have food expired. not enough revenue. Complete dump and will never return to the STATE
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March 2024 by Rebecca Dilley
I am an employee our rooms are very clean great service and very convenient
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March 2024 by Angel Hopkins
The hotel and spa staff were kind of snooty and seemed annoyed at any questions i had. The heated pool and outdoor pool was amazing and i loved the firepits. The food was good, and the drinks at the bar were better. The bartender was so kind and she did really great with the drinks. The rooms were really nice but the shower head was kind of broken and made a really awful sound + had barely any water the whole time. Overall 3.9
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March 2024 by Jerry Bryant
Rooms not being cleaned. Had to ask for towels. Had an ada room and no pull bar. Took me 15 minutes to get my wife out of tub. Food was good and service in HKs was good. Carpet needs replaced badly. Lucky to have discount from conference and still over priced.Rooms: Not cleanSafety: No pull bars in ADA room.Carpet in poor shape everywhere and rolled in spots
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March 2024 by Dvei Lawrenfe
It’s been 15 Days now when I was assured I would get my $100 Pre Auth back within a few days, 15+ days later and we’re still waiting, rooms were mid in comparison and the food was outrageously expensive for not even being top
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February 2024 by Nikki
Always a great time.
