-
December 2023 by Victor Lopez
Have had packages end up here and sit here instead of being delivered on time. Currently have an Amazon package that has been in their possession for 4 days and has not been delivered still.
-
September 2023 by SoyMex1984
I am very thankful to have this post office in Knob Noster. Their hours are more limited, but it's a small town post office and I don't expect the hours to be extensive. I personally haven't had any problems with the staff there.Steve, who I assume is the person people are complaining about, is actually quite nice. You have to speak loudly and clearly so he can hear you through the plexiglass (if he doesn't respond, it's likely because he didn't hear you). But take the time to learn his name and be kind, and I promise you will see that he is kind and helpful.
-
August 2023 by Katrisha Spurgeon
They close up their counter before they are actually closed. How low does their rating have to go before USPS does something about this location?
-
August 2023 by Steve Hutchinson
They close up their counter before they are actually closed. How low does their rating have to go before USPS does something about this location?
-
March 2023 by Dave
I was ringing their stupid doorbell for 15 minutes. Literally, no one was there.
-
January 2023 by Mack T.
I don't normally do this but this is a second terrible experience here and it's from the same person. Now the is not a bad place at all good people work here who r there to help you, but there's one man in particular who is an angry tyrant. He's older and bald and this is now the second time he would let me have my package after confirming it's mine. He'll talk in a suspicious and demeaning manner and will believe I'm trying to steal a package. Eventually he'll make something up saying they don't have the package there but I use both the route and shop app which allows me to track my packages. I've had friends, father, and sister all have very similar experience when confronting this guy. When no one is available it pick up the package at the address they simply send it to the post office for a future delivery. There's been times I come there and all they ask is for my name and address and that's all I need and the give me my package. But that older man won't believe the package is mine even after I give him everything he needs to confirm it. Like I said I never leave review but this was such a wasteful and aggravating way treating costumers and something has to be done about it.
-
October 2022 by Gary Yoonfield
I recycle used envelopes all the time since I shop online. When I come here they refuse to accept recycled envelopes because of previous labels. Normally, shipping services place blank label over to obliterate previous markings or labels. The desk guy was out-of-his mind upset that I brought a recycled envelopes and told me to take it back. I took it to Warrensburg Post Office where they kindly obliterated previous labels with blank labels.Other times I have been here, I came without an envelope and they were ready to charge me for using glue, staples, and printing labels. Glue, staples, and printing labels are the reasons why I go to post office. I think the problem with this location is that staff have NO education, communication skills, and the purpose of their job. If you are so upset, depressed, and mad at your own life that you work there, go find a place to work where you would not be instead of messing with people who have busy work schedules and have less than 10 minutes to stop in to drop off a shipment.Now, I go to Warrensburg Post Office or Pack N' Mall. They warmly greet you. They are shipment professionals who understand the importance of customer service. No matter what you bring for shipment, they are not ready to rob you or ask you to pack it yourself. They present you with different shipment options to help you to consider what would be most cost effective. It makes me laugh when depressed individuals with ZERO customer skills handle people business. Hence, the management does NOT know this about their staff, they have got a serious problem.
-
March 2022 by Wayne Russell
Have put in a change of address form twice now and still they sent my packages to previous address and was asked what you want me to do about it and I said I want you to get my package fr0m address your delivered to and deliver to the right address and he said we can't do that. This is now over $200 worth of stuff they. Sent to wrong adress
-
September 2021 by Brian Thompson (The Eccentric Maker)
Twice in this week alone have I received someone else’s mail and now I’m missing a package that their tracking says was delivered. No doubt delivered to a neighbor.
-
May 2021 by Smilie Dude
No complaints here.I am grateful to have a local post office.I am puzzled by all the negative reviews & nobody at this post office has been rude to me. They always get the job done in a timely manner.There is one clerk that seems to have problems hearing or understanding me but he still gets the job done.
-
October 2020 by Brian Thompson
Twice in this week alone have I received someone else’s mail and now I’m missing a package that their tracking says was delivered. No doubt delivered to a neighbor.
-
August 2020 by Ignore-A- Moose
This should have a change of staff or possibly just be shut down and replaced with a civilian owned equivalent. I payed nearly 100$ for overnight shipping for an item that cost me nearly 1k and the mail man did not even ring my doorbell and just left with my package. Then the postmaster is possibly the rudest and least helpful person in knob noster. If it is not the customers fault you should come back and deliver the item. I'm sick of this post office and it's slow miss advertised delivery times 1 day is 2 days etc. This branch should either get shut down or simply restructure because the current staff is a complete failure. Waste of U.S goverment tax dollars!
-
July 2020 by Survival Takeover
The man at the counter is mean. He is mean to every single person who comes in. I now go to Warrensburg or Sedalia to do my postal business. Every time I go to this location the man is rude to everyone, even elderly ladies. It just makes me angry to see people treated like that. They really got to get rid of that guy. Most of my family and neighbors aren’t using the post office in our town because of him. It’s a shame a guy like that is able to drive away half the customers in town and somehow keep his job!
-
May 2020 by Not You
The man was ignorant and not happy to see me. Was not friendly and wasn't helpful. Will not use this location and will not recommend
-
February 2020 by Hunter Auvil
I don't know if the gentleman who is working the front counter is naturally condescending or if working there has made him that way but it seems to get progressively worse each time. Like Seinfeld episode of ridiculous. I understand that people can drag on you but I have yet to go here without being talked down to about the ins and outs of postage.
