-
August 2024 by Travis Rouse
Poor shipping
-
September 2021 by Lawrence E. Engle
I have mixed emotions about my experience with this company, when O first called because i like to by local, the lady that answered the phone, seemed very fear oriented and unknowlegable of Corona Viruses. But whatever curb side is fine, but I asked her about tires and that i was on my way, she never called back, as I was referred to them, I was in route. But when I arrived there was an older gentleman that asked if he could help me, I told him what I needed and he was extremely knowledgeable about my go cart, and helpful, i ended up buy more parts because of his service and time he took to look at my problem. Great experience with him, he should be the one in charge for sure. The other lady not such a personable sales person. As i was leaving she came out and asked if I was the one that called earlier, I said yes, but I was already taken care of, thanks to the older guy.
-
August 2021 by Joseph Rossello
This place is absolutely fantastic I live in Florida I called on a Sunday around 6:00 in the afternoon and asked if they could have a part overnighted to me with no hesitation they reminded me that it was Sunday so they couldn't send it out today but they would send it out first thing Monday morning and i will have it first thing Tuesday morning for me... This place goes above and beyond for their customers they're really knowledgeable and fantastic thank you guys so much
-
October 2020 by John Griffith
Sold me the materials/parts needed when St. Louis Power Sports couldn't!! Cheap too!!
-
August 2020 by Chris Neels
Always friendly usually got what I need and the prices are cheep compared to other places iv shopped for go-kart parts
-
July 2020 by Anthony Doll
Poor service at times when they finally do decide to answer the phone.. but they are a good place and the only problem I have had has been the terrible service
-
July 2020 by Mike Hughes
Some of the best customer service in the business they helped me get my product quickly and with no hassle it was a pleasure doing business with them
-
June 2020 by James Goidy
Very helpful and lots of infomation. Can’t wait to go back and pick his brain. Them older guys know lots of secrets!
-
May 2020 by Clay Logue
If you want want to purchase a trailmaster go kart online, this is the place to use.I was looking to purchase a go kart online. After reviewing my options, I started contacting a couple of the places. Quick, short replies that didn't really answer my questions is what I received when I reached out to these other places. I then stumbled across Shetley Kart Supply. While there site was not as fancy as some of the other places, their online reviews gave me some confidence. Reviews for many other providers seem to make you think that if you had any issue with kart, they were going to make it your problem. I got a little better feeling from Shetley reviews, and decided to contact them.GLAD I DID! Not only did he actually answer my questions, he has been great to work with. They also offered full assembly for cheaper than the other places and gave me a small discount on the purchase as well. I ended up getting my kart within 3 days, fully assembled for the price many sites listed it for without assembly. The LED light bar on top had an issue during delivery, and Rick has been great at responding to help me get it reattached. The nut connection for hte light bracket on roll bar came off, and he offered to either have the roll bar replaced or suggested another fix that would likely make the light more secure. I opted for his idea bc I liked it more, and he is currently sending me the nuts/bolts/drill bit needed to complete the fix. He has responded to every email I have sent in a reasonable time frame adn properly answered the question or addressed the issue.Very happy with my choice to use them to purchase. Will continue to contact them first when parts/upgrades needed, or I decide to get myself or a family member another kart in the future. HIGHLY RECOMMEND!
-
October 2019 by Darryl Walker
Good people, nice prices no need to go anywhere else your go cart needs in 1 stop and shop place
-
August 2019 by Ernest Willis
Great place to shop
-
June 2019 by John Hendrix
Always a good time.
-
May 2019 by Alex Walker
Great place, friendly people, they'll know what you need if your unsure. I will continuously be coming back for parts.
-
April 2019 by Samantha Ruyle
Awesome local place. Know what they are talking about and will help you out. Badass local spot that is a gem if you are into go karts. Picked up couple torque converters and other parts. Great for knowledge and being able to have hands on before wasting money ordering online stuff you don't know for sure is what you need.
-
April 2019 by Premier Paver Restoration
Awesome awesome awesome customer service! They opened up for us on a holiday weekend and insisted that we come in and they would take care of us. When we got there they offered toys to our children to play with while we finalized which carts that we wanted to buy. They were absolutely The best customer service we've ever received. They took their time did not rush us at all even though they had family waiting for them for the holiday weekend. When we needed to load them up for our trip home and thenwould not fit in our trailer they helped us to remove the tires to have the carts fit in the trailer safely without damaging them or the trailer. We absolutely love the carts and ended up calling them to change our order and add two more to it. We love them so much we are now going to buy four more for our family members. Again they are a great business with excellent customer service they are family ran and operated which is obvious in the time they take out for their customers and treat them like family as well. Unlike most businesses when the deal is done and you've already paid for it they just send you on your way but not with this company they made sure that we had everything we needed and were comfortable and that the bikes fit in our trailer safely so there was no damage to our trailer or to our carts we will absolutely do business with them in the future and we recommend them to anybody not only for their customer service But the carts themselves are excellent great quality excellent bikes they run fantastic!!!! Soooo much fun!!
