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“My daughter and I had a very positive experience with our recent visit to upgrade phones at our ATT. We were helped by “Z”. We had no wait time and he knew the products and system well. He was able to help with the phones, accounts, payment info, and needed accessories in a very timely and knowledgeable way, helped us save costs, and was patient with all our questions. Big thank you to “Z”! Your service was greatly appreciated!!”
“Monica helped me set up my new phone after having issues porting over my phone number from another carrier. She was super patient and ensured that I was completely set up on my new device before I left the store! I highly recommend working with Monica for all your Verizon needs!”
“I had a great experience swtiching from verizon to Cricket at Lemay store.great plan without contract.Very friendly customer service!! Would recommend if you want to get a cricket phone.??”
“Stopped by to have my phone cleaned and they took care of it for free! Will def be back if I ever need anything in the future. Great location and plenty of offerings!”
“Derricka, who was filling in at this location for the day, is outstanding! She was incredibly helpful and made for a great experience. I made changes to my plan and got a new phone, all without issue and painless. Thank you so much Derricka!!!!!”
“We had a GREAT experience at our local AT&T store today! Ahhh so nice to have knowledgeable and friendly staff to make transitions and purchases go smoothly. Lee made our day! Kudos to him?”
“Hi it’s Vincent Parisi I’m working with Kevin Renard and he has been very helpful. He fixed my email and got me all set up. He was very courteous and attentive to my needs. I’ll continue to go back. I even made him laugh.”
“My experience at this store was incredible! Alex and aysia were incredibly helpful and had me in and out in about an hour. New phone, transferred data and screen protectors and all. Will absolutely be choosing to come to this store if I ever need anything from AT&T. They rock!”
“My phone all of a sudden stopped Working could not make calls etc.
I ran by the store 5 minutes before they closed. Alex did not think twice- took it on and fixed it- he went above and beyond.
He had fantastic customer service the whole staff is helpful and friendly.”
“Excellent customer service, guy could of sold me a new screen easily, was just screen protector cracked, this is not 1st time there, wife had new charge port installed instead of getting a different I phone they could of sold her on, honesty is hard to come by, highly recommend at least talking to them, feb 2024 was beautiful weather, ( I'm real ! ).”
“Jackie and Cherie amazing!! Made the process easy and matched what I wanted. While setting things up they’re great conversationalist! 10 outta 10 definitely recommend.”
“I went to the one in Fenton to add my niece to my plan & Jackie assured me it would only be $30 more. Well they wound up taking out $50 more. I happened to be on Bayless and stopped in. Asma was very friendly & so helpful. She went above & beyond and got it down to just $30 more added to my bill.”
“We came in a few hours before close with new iPhones needing to get eSIMs set up. The very helpful manager was knowledgeable, courteous, personable and was able to help numerous customers who came in after us while we waited for our phones to upgrade and transfer over, while always making sure to check in with us and make sure we were doing ok. It was overall the best experience we have had at a cell phone provider in years.”
“Xavier was great with the customer service he provided. He explained everything to us and made sure we understood all changes that were being done to our account. We came in to update grade 2 phones & left with 2 IPhone 15 Pro Max a tablet & a watch and our monthly bill is lower. Keep Being You Xavier Thank You ?”
“Came in with just a few questions and was greeted with smiles ? and then came the answers for everything! Such a positive experience! Will def be back. Thank you Emrah!”
“Switched over from Metro and Brad went beyond great service with a painless transition to my new phone and he even schooled me with some really neat tips and tricks that you can do on a Andriod phone. Will be back to add my wife and kids sometime this summer. Thank you Cricket for great service and a great salesman.”
“Blake gave me such a positive and easy experience. I thought i was going to dread going in to pick out a new phone. I got it done in one afternoon thanks to him. Excellent customer service, knowledgeable and efficient”
“Matt, Deniese, and Robert were all working when I bought my phone at the Cricket store on Cherokee. They were so nice I wanted to express my appreciation for their gracious attention in helping to solve my myriad issues.”
“Ms. Ruby
Assisted me today with my phone
she did an amazing job
NO attitude always pleasant
I will be returning and referring other customers to this location with this young lady .
We need more people like Miss Ruby in customer service assistant customers.
Thank you for your service Ms. Ruby.”
“High five to Leslie for superior customer service. First time purchasing a smart phone for a dear friend of mine who is 82. Leslie was patient and so very helpful.”
“Staff is friendly and helpful. I went purchase a charger on 2/26 and wanted to like page but phone was dead and I was in a rush. I did promise to like the page for the service I received.”
“Riz was awesome! I appreciate her professionalism and knowledge. I went a second time and saw Lexi who was also very helpful and knows her stuff. They get 5 stars.”
“Keily helped me resolve a major issue with my father’s cellphone. There were so many snags along the way to resolving the issue but she continued helping me until with a smile. Awesome Service! Thank you Keily!”
“Casey and Shannon were amazing and helped us with the most thorough and easy to understand explanation I've ever had. Thank you guys and you all deserve a raise !!”
“Yo, if you need a new phone and want a good deal, go holla at Sam. He knows his stuff, always up on the latest products, and real easy to talk to about any concerns you got. Sam's the man for a great bargain, trust.”
“Gage was very helpful and patient with myself and my 3 kids. He helped to successfully secure my son's birthday present and he had a great attitude the whole time. It's always best to accomplish new things at a corporate store anyway.”
“I have been with Metro for several years. I have gone to several different stores. This one, by far, is the best!!!! Highly knowledgeable staff and great attitudes.”
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“Rashunda made our experience of upgrading my iPhone so easy! She is helpful kind, tech savvy, and so patient! I would 100% recommend going to her for all of your AT&T needs, but especially for iPhone upgrades!”