-
March 2024 by Joseph Miller
Fantastic service and fast and reliable speeds
-
February 2024 by Hana sheto
They have best service 100%
-
February 2024 by Dave Schaefer
We have been with Sparklight/CableOne for almost 18 years now and the service has always been exceptional. Jacob came out today and worked extra hard to help me solve a networking issue (that was not a Sparklight issue). The techs are always friendly, helpful, and courteous. We are very fortunate to have this company & Jacob as a tech here in Kirksville, MO.
-
November 2023 by Barry Hill
Never heard of Sparklight ,but saw there veh. in and out of the new apt complex parkview terr.kirksville,had opportunity to talk to new cust there " i did move in " great review from tenant,he uses roku stick ,"walmart" i did same ,unbelievable , pic. quality and with roku plenty of FREE to watch .Try sparklight you wont regret it. Barry - 78 yrs young!
-
August 2023 by Cooper Doolin
My connection kept getting throttled and cut after 10:30 pm. Currently posting this with cell service.
-
August 2023 by Kenneth Dixson
Had my bill paid on easy pay but then shut my cable off come find out it wasn't the bank fault it was sparklight for not putting in right expiration date on my card for two months besides that having to pay 178 dollars month for just cable !
-
July 2023 by Steve Burrows
I haven't even been a customer for a month yet but the time that I have been with spark light has been mired with issues. My internet shuts off during the day and I work from home which creates chaos as I am hosting many webinars and such period I called customer service and before she could get me transferred to Tech Support, The system hung up on me.Not happy, and I've been told if I can't keep stable internet, working remotely may be revoked.
-
May 2023 by Drew Speelman
The service was working fine for a few months, but after that my speeds drastically reduced. It’s $115/mo for 1000Mbps, yet tests show around 300 Mbps. The service worker just blamed it on my modem and left. It’s not like we have any other choice, but definitely don’t pay for the higher speeds.
-
March 2023 by Coleen Banner
This is a review of the corporate service, not local.How is it even possible to get by with charging an entire month’s fee when we had already cancelled and even credited an amount at the time we cancelled?!?No explanation other than, ‘you must pay this amount’.This is so wrong and disappointing.
-
November 2022 by Nate S
Had a technician come out to check our internet. Told us it was a cable. Didn't work and technician left. Came back out left a box with a modem and the wrong power supply. Tech support said he would come back out and hook it up and make sure it worked. He came back left a cord with my 11 year old and left. We are beyond frustrated. Still don't have internet.
-
October 2022 by Nathan Schwartz
Had a technician come out to check our internet. Told us it was a cable. Didn't work and technician left. Came back out left a box with a modem and the wrong power supply. Tech support said he would come back out and hook it up and make sure it worked. He came back left a cord with my 11 year old and left. We are beyond frustrated. Still don't have internet.
-
August 2022 by Brandon Carl
Brought my own router and equipment after many techs suggested this would improve my service. It never fails that my internet is out seemingly exactly when I need it. The automated tech troubleshooter is like speaking to a brick wall. To add insult to injury, there is no equivalent service provider in the area that offers similar speeds.
-
August 2022 by Noe' & Sonya Perez
Have only done business with them online but the experience has been smooth with no issues ?
-
July 2022 by Diane Sandefur
I have not had any buffering issues, losing the internet intermittently. The service is very stable. Prior to the I had the other service in town and most of my movie apps would not even run on that service. I am very happy with the service so far. I recommend you switch and customer service is great.
-
January 2022 by Tina Stevens
Installer was excellent. Very professional and gave great advice on internet packages. Professional install. so far the service has been great, no issues with streaming/gaming and email alerts are very helpful for watching our usage. Wish I had switched sooner!
