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March 2024 by matt norte
The prices did jump but they handled a problem in hours that the other owners wouldn't even help or give me answers about so I thank you. The young lady was Kelsey that took care of the problem.
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March 2024 by Dashal Finley
Customer service sucks. Got lied to. I paid to have the lock cut off and a new barrell lock because I miss place my keys. They charged $25 for cutting the lock off and another $9.50 for the lock. When i called they said it will Wensday before they can come over. On Wednesday no one called so I called at 230 and she said there on there way to Kennett. At 450 I called back and ask about what time are they going to be here. She said she would call and never called me back. I called back at 530 and she said it going to be tomorrow. I sit there waiting on them for about 2 hours. I have alread waited 4 days for them to come out. I paid for a service and was told it was going to be done this day and it did not happen. That's not taking care of the customers like they say they do. I will not use them anymore and not recommend them to anybody.
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March 2024 by Nicky Newcomb
Clean, easily accessible and affordable
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March 2024 by Pat Pender
I have been a customer for several years and I am very pleased with the quality of my unit
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March 2024 by Sue Phillips
I have used this storage facility for almost 2 years! Great place with security and always clean!
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February 2024 by Jerry Donner
The storage facility is great. Very secure and well maintained. Friendly staff, very professional, and an easy payment process.
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February 2024 by Jeff Wilson
Easy to use kiosk 24/7/365 access to your account
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I think that they charge to much for the rent
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February 2024 by Heather Throop
Great prices for units. Friendly staff. Would recommend.
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February 2024 by Tia Dunn
great customer service, and Fair pricing. I would definitely recommend.
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May 2023 by Jacquelyn
Rented here before this owner took over, now there’s a fence & stupid gate code. Gotta drive all around just to get to my unit unlike before. I’m moving out!!!
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November 2022 by Google user
Really great hometown people who have always been in touch with their customers. I have never felt like just a customer when doing business with the McClains. They are hands on with customers and are not only the owners but also the customer reps and service personell. Mr McClain \\\"JIM\\\" is one of the most friendly business men in Kennett always having time to listen and maybe even talk a little about the \\\"GOOD OLE DAYS\\\" in our hometown. And Mrs McClain is a sweet lady dedicated to customer service.
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November 2022 by Daniel “D-BOY” Driggett
Great place for storage !! Family owned great ppl...I been using them for years !!! Thank you Mr & Mrs Mclain....the best in storage solutions
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October 2022 by Donnie H.
Great and easy to work with no problems if can't get a hold of them leave a message and they call back
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June 2022 by Lisa F.
I tried to rent a storage unit but once they finally answered the phone, the woman hung up on me for asking questions. We went to the office anyway, giving her the benefit of the doubt. Then I called and she wouldn't even answer. So I went around the corner to another place. Why deal with a company with employees/owners like that?
