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June 2024 by Khalia S
I had an appointment scheduled on June 15th at 9am with Michelle. I got a call around 8am saying that the stylist that I booked with had a family emergency and wasn’t able to do my hair which I understand things happen. They told me that I could reschedule or wait until later in the afternoon and they would call me and have another stylist do my hair that day. I never received that call. The shop is closed on Sundays and Mondays so I couldn’t reach them then. By Tuesday I begun calling the shop to try to reach someone. I have called the shop 10 times over the past week and have never got an answer. I went by the shop once on Tuesday around 2pm the shop was closed with the doors locked. I have left voicemail and have not received a call back. When I went to rebook with the website there were no more openings for the month of June. I even put myself on the waitlist and still have no heard anything. With the lack of communication between myself and this shop I will not be trying to book with them again.
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June 2024 by Tetesa Cain
Requested style: I had a lot of styles!!! The complete whatever I request very professionally!!!
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May 2024 by Courtney Pauley
I enjoy going here because of the professionalism. I like that they still have you come in with a mask on and wash your hands, and they keep the door locked so you feel safe. Online booking is a gem-- you pick your own appt time, then you get an appt reminder later. Since they've hired a new stylist a few months ago I am able to get in quicker than before. She works gently yet quickly and is a pleasant/upbeat person which helped me feel comfortable when she was first starting there. I like her work on my hair. My locs are always super moisturized and have continued to thrive since I've been coming here.
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April 2024 by Jo-Anna Warren
I enjoy the atmosphere, the kindness, and how my hair looks when I leave. Everyone is so professional. I have been going to Your Natural Image for some time and I have not been disappointed. Michelle takes good care of my locs and it's such a great place to relax and get your hair done. They know their business and it's all about taking good care of the hair . They all are friendly and very professional.
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April 2024 by shanti n
Love that they still take safety precautions! Clean and friendly environment. 10/10
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February 2024 by Rhonda Randolph
I have been going to your Your Natural Image for over 10 years. I enjoy the atmosphere and the service. LaShaun is professional has "the fastest hands in the Midwest"
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February 2024 by Marvell Fight
The energy of the shop was very serene ✨
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February 2024 by Z Ijanee
I came here after I cut ifd my locs that were healthy and I had grown for several year. I had just wanted a break feom the locs and then decided I had long enough break lol. So I had starter locs. One thing I will say is this establishment is clean! And the quality depends on the stylist you use. If I had gotten sisterlocs I may have had a better experience. I also was to trusting and didn't make sure to choose the stylist based on their work I saw online. I assumed because they did brick parts only that the parts would be neat .I worked with Monique.My parts were uneven on day 1, I unfortunately let it go cause the coils were neat and I didnt want to go throuh the process and start over again. But whenI came back for my retwist and she realized she didn't part it right and try to correct the middle of my head just the first couple rows and made it worse. I could not tolerate it at that point. And when I came back to have it fixed she wasn't rude , but asked kind of inquired like it was me and not the fact that the work was poorly done. I chose this place partly because of there prices for starter locs being listed by inch. I didnt want th stylist to make up a new peoce after the fact. I measured my hair at home and had another consultation with another place that told me 10 inches . But when I went to my consultation with natural they said 8 ,just to tell me 10 the day of. Luckily I was prepared, but that's why it's important to not rush for the paid consultation. This photo is before and after the "fix". I was not charged for "the fix. " They book a tight schedule so it's difficult to make corrections if need be. They were not rude when I spoke to the owner but parting is like essential to locs unless they are spiritual for you and in that case I wouldn't have spent $200 plus a small tip
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February 2024 by Adrienne Pierre
I have been totally pleased with Your Natural Image . They are professional, friendly and provide great service!
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January 2024 by Julita Latimer
Always a great experience.
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January 2024 by ShaVonna Phillips
I booked for a Wednesday special. For a wash and trim. I assumed the style included a blow dry but it did not once I realized I asked could I add blow drying. The women said that’s fine. Another women Rudely came over and said you already have another client sometimes you just have to say no. The service was good from who was doing my hair. Didn’t care I was sitting there and made me feel bad for asking to get my hair blow dried. It was very unprofessional
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January 2024 by Janel Jackson
YNI has always been a pleasant experience, the shop is always clean, all staff follow protocols to keep their clients safe, the staff is always courteous and can be very funny! My bomb Loctician LeShaun is about her business she’s very professional, polite,, thorough and expeditious as she talks her hands never stop moving! She established my Sister locs and I’m still in love with them 2 years later!! I appreciate that she’s always accommodating as unexpected events arise, moral of the story, I wouldn’t trade her for the world.
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January 2024 by Chantele Ferguson
I love Your Natural Image! The salon is inviting and comfortable. LaShaun is a Master Stylist and consummate professional. For almost 15 years, she has been maintaining my Sisterlocs and I receive regular compliments and inquiries about who does my hair. I strongly recommend services here. The stylists care about healthy hair and they know their craft!
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January 2024 by Trinette Waldrup
LaShaun has been taking care of my hair since 2007. I’m satisfied with each appointment and her service is top-notch in Kansas City area.
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January 2024 by Harriett Taylor
Excellent service, great atmosphere, well-organized and clean. Warm & friendly, always a great experience.
