-
August 2020 by David Reis
We unexpectedly needed to buy a car during our move from Oregon to Florida. The sales representative at Jay Wolfe Toyota, Saman Zhalah, did an exceptional job of finding just the right SUV for our needs. The deal was completed in a timely manner, for a great price and an explanation of all the new Highlander features. We are so happy with our Highlander and were soon on the road again going to Florida. Many, many thanks to Saman Zhalah for his exceptional help!!
-
September 2019 by Kim Mason
Saturday I called and arranged to bring in my vehicle to have my battery checked. Arrived and my battery tested out ok. I asked for an oil change and after the initial assessment of my vehicle the service advisor let me know I was showing a need for a possible alignment. He stated they would know more once they took it back. I also inquired about a tire rotation. He stated me the price and also recommended a balance with price as well. Balance was $60. I declined that service at this time. I asked that he please call me with the findings so I could make my decision regarding the alignment. I also let him know that yes I did want the complementary car wash and vacuum. He stated it would be approx.1 1/2 hours before I heard something. I left to do other things as I had a ride. Almost 3 hours later I received a phone call that my car was ready. Upon return which was getting close to close of business my car had had an alignment and oil change. I had not been called regarding the alignment. As I was waiting to talk with the advisor he was talking with another customer and quoted him a different price on a balance on tires than mine and it was cheaper. This caught my attention as giving out different prices to others. When I spoke with the advisor he gave me the specs and went over it with me. I was then sent out with my keys to my car in the parking lot. It was dirty and not vacuumed. I went back in and the first thing he asked was no oil change sticker. I stated not sure about that as I hadn't looked due to my car being dirty and not vacuumed. He took the car himself to clean it and returned it to me.Kim Mason
-
September 2019 by Freshness_AH
Excellent service from sales to car service!!
-
September 2019 by Joni Neurohr
Always quick and easy. In and out in under an hour.
-
September 2019 by Gary Zimmerman
Excellent service, I have a disability and they were very kind and helpful.
-
September 2019 by Kathy Willis
Got oil changed, service was great, lounge to wait in was great, offer complimentary everything pretty much, comfy chairs to wait in. Clean bathrooms, just overall great experience. Makes me not dread taking my car in for service, thanks Jay Wolfe Honda!!?
-
September 2019 by Arthurine Criswell
I throughly appreciate the service and staff.
-
September 2019 by James Kurtenbach
good service.
too many calls, texts, emails after the service.
Please remove me from all email, text, phone calls, etc.
-
September 2019 by Mrs. K
I always have a great experience with Jay Wolfe
-
September 2019 by johnny sykes
Im very happy with the servive.
-
September 2019 by Sunita Lavin
I wasn't feeling well and everyone was very helpful by taking care of my car and even me! My service agent and the driver even checked up on me.
-
September 2019 by Rhonda Sanders
Super customer service.
-
September 2019 by KC M
Saturday I called and arranged to bring in my vehicle to have my battery checked. Arrived and my battery tested out ok. I asked for an oil change and after the initial assessment of my vehicle the service advisor let me know I was showing a need for a possible alignment. He stated they would know more once they took it back. I also inquired about a tire rotation. He stated me the price and also recommended a balance with price as well. Balance was $60. I declined that service at this time. I asked that he please call me with the findings so I could make my decision regarding the alignment. I also let him know that yes I did want the complementary car wash and vacuum. He stated it would be approx.1 1/2 hours before I heard something. I left to do other things as I had a ride. Almost 3 hours later I received a phone call that my car was ready. Upon return which was getting close to close of business my car had had an alignment and oil change. I had not been called regarding the alignment. As I was waiting to talk with the advisor he was talking with another customer and quoted him a different price on a balance on tires than mine and it was cheaper. This caught my attention as giving out different prices to others. When I spoke with the advisor he gave me the specs and went over it with me. I was then sent out with my keys to my car in the parking lot. It was dirty and not vacuumed. I went back in and the first thing he asked was no oil change sticker. I stated not sure about that as I hadn't looked due to my car being dirty and not vacuumed. He took the car himself to clean it and returned it to me.
Kim Mason
-
September 2019 by Debi Petralia
Don Smith and the Jay Wolfe Honda team made buying our new Accord a pleasant and rewarding experience.
-
September 2019 by Allison Karagiorgas
As always they took care of us and were kind and professional.