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November 2024 by Cullenje Long
Great customer service great people very friendly
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November 2024 by Jesus Torres
To expense
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October 2024 by Ibrahim Ayyad
Clean and cute store
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October 2024 by Charles Dickinson, Pianist
I’ve used several Ace Hardware locations in the past, but this one is by far the best I’ve been in. The team working here has always been extremely friendly and helpful, and recently they went above and beyond in their customer service to me. I purchased several large items online, to be picked up in store, and they called within minutes and offered to cancel my purchase so that I could buy them in-store for what amounted to $300 off the total price due to in-store promos which didn’t appear online. The guys helped me load the items into my car, which included unboxing a lawn mower since my tiny trunk wouldn’t fit the box; and, when we found that one item couldn’t fit at all they offered to deliver it the day after at no cost to me. I am very glad to have used this store for my purchases and will definitely come back in the future.
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September 2024 by Dale Reed
Great services and thank you for patient with me when i buy the item
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July 2024 by Miles Whittington
Too small. Closes too early.
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July 2024 by Jaime Rogers
They greet you right as you walk in the door at this store, and it caught me off the first time! I was then offered help at least three times as I made my way to the section I needed. I'm not sure if y'all are picking up on what I'm saying here so let me be clear, they are very nice and very helpful! I ended up chatting this one gals face off!
It's kind of a small store, but they have everything very well organized. The biggest problem I had was parking. I didn't know you could park in the lot directly behind the store and then walk through the alley way to the front door! No need to get frustrated with the lack of parking in front when you can park in back! A backdoor entrance would be amazing!
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July 2024 by ŘÃŤ ƤŘĮŇČẸ
my mom and brother and i went here recently for some chains and other stuff and there were pictures of dogs on the wall lmao
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July 2024 by Don Koenig
I was recently doing a very random house project, rehanging some very old closet doors, and was missing hardware. I had no clue what I was going to do to replace the hardware. As soon as I walked into Ace a young gentleman named Noah greeted me. He listened to my bizarre problem and talked it through with me. He then proceeded to help me find all of the necessary items, cut wood for me, drilled pilot holes for me, and even gave me some extra hardware just in case I goofed it up a few times. I cannot remember the last time I received customer service to this level. I will head back to an Ace for my next repair and highly recommend you do the same.
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June 2024 by Laura Gage
I love the Brookside location for Ace Hardware & the helpful employees who work there. Rewards program ROCKS!
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May 2024 by Keisha Cambridge
Great place! Friendly staff, lots packed into a small space, very clean and welcoming.
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May 2024 by Vicki Somodi
Great hardware store in Brookside. Lots of products in a small space! I love to support local business.
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May 2024 by Steven Guthrie
Love our neighborhood hardware store!
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April 2024 by Keith Prinkey
This store had what I needed and was clean. Most older hardware stores look like they've been through war. Not this place.
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April 2024 by Joyce Campbell
Much better than I expected. Helpful staff. Looks small on the outside, but on the inside humongous!
