-
March 2024 by Christina Jones
The wait is never long.
-
March 2024 by Dtotha MFV
Well, I no longer fear hell, so I gave one star.
-
October 2023 by Dre Scott
Horrible
-
September 2023 by Melanie W.
I have one star because I have too take make this complaint. Yesterday I sat on hold for 30 minutes to have a 5 minute wait after I drove to the store. The entire time I was in there, the phone was ringing and no one answered. They just ignored it. When I asked the questions about my prescriptions that should have been answered on the phone, I was told they will be ready today. Today, I called at exactly 2pm, after their meal break and was told to call back. I am currently on hood now. A man has answered the phone twice telling me to hold and won't answer the third ring. Why can't we get answers on the phone rather than drive up there every time??
-
November 2022 by MeetThe M.
Waited until 12:00 to pick up a prescription that was sent in yesterday and it STILL WASN'T READY. You have ONE job, fill prescriptions. Why would it not be ready after three hours of being open? Makes zero sense.
-
May 2022 by Laquetta Culton
Prescriptions are never ready. Wait time is horrible. Doctor will call in a prescription and will take over a week to get the prescriptions filled!
-
March 2022 by Patricia M.
Errors and problems every single month! Today they gave me a series of cchwn different reasons why they couldn't fill my prescription. When I would tell them why one couldn't be the case they would come up with another. On with my insurance company now and NONE of the reasons were correct. It was a Walgreens staff error! First they told me my doctor's prescriber number was no goodThen they told me he wasn't authorized to rx this medThen they told me I needed insurance pre approval (just done)). Refused to listen or contact the insurance company. Then they told me that it had to be oreapproved since it's a high dose (it isn't). Then when I was stuck paying cash they informed me they only have six days worth. That they won't have more until someone next week And they aren't answering their phones for insurance to discuss this with them!In the time I was there half a dozen people came in for vaccinations and were that everyone had been called this morning and vaccines canceled. All insisted they were not called. All were told sorry you'll have to reschedule.This store has been randomly closing the pharmacy for two and four days at a time claiming staffing shortages.Take your business elsewhere. Worst pharmacy in the city.
-
February 2022 by Marcia G.
If I could give zero stars, I would. My husband had a Covid test scheduled with the pharmacy on 2/17 and when he got there the store was not even open although it was supposed to be. Nobody bothered to call him to tell him that his appointment was canceled. The next day I had a Covid test scheduled at the same location (my mistake but it's blocks away from our home & I was not feeling well) and there was not a pharmacist on duty, so it could not be done. Again, nobody called to cancel my appointment. This is completely unacceptable and unprofessional, especially when dealing with sick people who need the tests they've made appointments for, or need to pick up their prescriptions. The employees were not helpful when I asked what I was supposed to do. Fortunately CVS was accommodating!! CVS for the win & all of my business going forward.
-
January 2022 by Google user
Prescriptions are never ready. Wait time is horrible. Doctor will call in a prescription and will take over a week to get the prescriptions filled!
-
December 2021 by Donny H.
WORST WALGREENS EVER !!! First I called waited on hold in line 25min to pick up my grandmothers prescription, just for them to answer and hang up in my face no hello no nothing. Then when I enter the store they have very rude disrespectful employees except for one young black woman.
-
November 2021 by Lisa Morford Crawford
better serve..polite people and get the right dose accurate
-
October 2021 by Aimee M.
Don't bother with this pharmacy. They will keep you waiting over an hour for a shot even with an appointment. Other pharmacies take 10 minutes max. Then they act like you are bothering them. CVS is right across the street, save yourself the headache.
-
May 2021 by janay hall
staff is eh. bathroom stalls have huge gaps connecting the doors which allows no privacy and everyone can see your business.
-
February 2021 by Allen Gaston
Employees are extremely unprofessional. They thought it would be funny to shame someone for the photos she printed today. Absolutely disgusting. They should be fired
-
February 2020 by Lois Brown
Pretty efficient Pharmacy workers. Sometimes the wait is long. Need extra seating.