-
December 2023 by Roslyn Owens
If the system is down and you can't make any sales why is the open sign on and the doors unlocked? I made a special trip to this location and they guys says.. our systems down can't make a sale" while he stares at his phone... Close the store then!
-
November 2023 by Dan K.
Suddenly this place requires an online waiver to be filled out in store for every single Kratom purchse. Have been a regular customer for more than a year, however will never buy here again.
-
November 2023 by Tony M
Lol. Walked in. I guess they were doing inventory and didn't have time. I had enough time to go in pick out two bowls I wanted to purchase, and all they had to do is say, hey man, I'll be with you in a second. But, go inventory! Literally walked in ready to spend. Good job.
-
October 2023 by Michael Elghussein (DudeNificent)
Went there with an idea of what I wanted but not exactly what I was looking for. Tod was able to help me out, got me taken care of, only showed me what I asked for and he went out of his was it was all within an affordable price range for me. It's employees like this that have kept me coming back for more than 4 years. Thank you, Tod!
-
October 2023 by Kamara Mawby
Second time I've made the trip here because I prefer vapor maven to others, second time I've left feeling weird. The guy at the register literally wouldn't look away from his phone at all, the girl that was stocking vapes had to stop and help me because the dude made it seem like he didn't want me to shop there, could have absolutely cared less if i got help or not. The last time I came here the dude I talked to was combative for no reason and treated me like an idiot. After today, I won't be giving this location any more chances.
-
August 2023 by Britt Mutch
I've gone in a few times now since the young girl has started helping there and really love her customer serviceI have been going to this store location since they opened it would really be nice if they'd get menthol disposable babes I've been asking for months
-
August 2023 by Monster Eain
I visited few shops around and then came across Vapor Maven. Tod helped me out to choose the flavor i liked and would recommend everyone to ask for todd whenever you are going in there.
-
August 2023 by Courtney M.
don't go to the van buren vapor maven. they accidentally charged me an extra 49$ for something that cost 17$ i have tried to get ahold of corporate and their mailboxes are full and l cant get ahold of anyone! bad company!
-
July 2023 by Mighty D
New to vapin. Bought a Zeus Mod. Adam… Was awesome and knowledgeable!! Gave me tons of tips on how to take care of the unit and enjoy my vape. Thanks Bud. Definitely be back
-
June 2023 by Cowboy
New to vapin. Bought a Zeus Mod. Adam… Was awesome and knowledgeable!! Gave me tons of tips on how to take care of the unit and enjoy my vape. Thanks Bud. Definitely be back
-
May 2023 by Avery Walden
Honestly I just wanna give a shout out to the dude always wearing sunglasses/glasses. I always go in there and he's so knowledgeable. I actually have ran a couple vapor mavens myself and just gotta say he's a great employee. Leaving this review cause I always come in there and he helps me. just talking to someone and turned out he helped them too. Just made me realize how good the dude is and wanted to give him a shout out cause you rarely get that. Keep up the good work man.You can count on him for a recommendation.
-
April 2023 by David
Awesome customer service! The manager working there and the girl with blue hair are both super helpful and great even with there computer going going down they where able to complete my order and even helped me pick out great coils and juice! Totally found my new vape shop!
-
April 2023 by Chrystelle “Chrys” Ashmore
I usually love this store but their hours seem to fluctuate and they don’t have them posted on the door so you never know if they’ll be open or not. Waited for them to open, and even called, no answer and no one in the store.
-
April 2023 by Cheri R.
Was sold a device that the sales guy stated would work, however when I got home and tried it did not. It was for drop in tanks and I have a regular 510 screw on tank. I took it back to return it and was told they do not do returns only exchanges for equal value or higher. So I said I would come back to speak with the manager as this is not found anywhere written down for customers to know. I returned a week later to give in and exchange it and the same sales guy from a week earlier called the manager and the manager said they could not as it was used. It is not used in any way since my tank would not work on it. This place is a rip off company.
-
March 2023 by Kataya P.
Normally this is my favorite shop to go to but they now no longer will exchange defective producys they sell you. Sold me a busted cartridge. I opened it right outside the store and went right back in. Hadnt even used it and found that the cartridge was leaking and exploded. They wouldnt even exchange it since it was defective when they sold it to me a mibute before. Wont be going back. I dont have enoygh money to be ripped off by defective carts all the time. I will find somewhere more reliable and dont sell defective products anf expect you to keep thwm. Bad business if you ask me.
