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July 2024 by Jessica Lipsey
Store manager Wyatt is so helpful! I was stressing trying to deal with the automated system to find out my time sensitive package was lost. He made it so much easier and more than resolved the issue very quickly.
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March 2024 by Tiffani Bertram
Great location best in city!!!I always come to this location they are fast friendly! Rather it's ETHAN ,WYATT OR LEXI always greet you with a ☺️
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February 2024 by veronica Garcia
I am doing 1 star because is not 0 or minus options. Worst service ever, never never send anything from this company. The are not taking any responsibility from your package neither refund your money. I sent a package that was supposed to be delivered between 2 to 6 business days, it is being 2 months and they keep investigating were it is . You might not know but the take your money and then they send it through usps!!!! What a waste of money and time. Better to send it through usps , super cheap and better guaranteed!!!!
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February 2024 by Quinn Vanzandt
They were fast at delivering my package and they were very kind and I was in and out in minutes
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February 2024 by Tony Gariepy
Great service! Even had a notary!
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February 2024 by Jacob Wallace
Terrible service to not only us but also other customers in the store giving little to no help to many, I don’t want to blame the employees but this location needs to figure out their stuff…
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February 2024 by Manuel Coffy
I must thank Becka for the help and patience she had with me in the end everything was able to solve my problem with a package
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January 2024 by Dapper D
Not the best customer service. Not the warmest employees. They will lie & say there is no other alternative when you're shipping something simple....when there ARE other alternatives available to the customer. Let's just say they "process" customers instead of serving them.
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November 2023 by Jaes W Overley
Brandon was the UPS representative that helped me. He was pleasant and patient while I gathered my QR code for him to scan for my eBay shipment. Afterward, he explained that this location offers a kiosk where I can skip the line if I am shipping a package for eBay and have a QR code. I appreciated the fact that he took the time to tell me about this service.
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August 2023 by Daddi Mane
Helpful and efficient
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August 2023 by Kless Gyzen
Always have liked giving you guys our shipping business, but if we have to wait in line just to drop a package off with a pre-printed eBay label, we just can't do it. You need to consider opening a ready to go counter drop off spot. When our package is ready to go, seems rather senseless to wait and wait just to hand you a package.
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August 2023 by Stephanie Parks
This is the BEST UPS store in the Kansas City Area! Ethan has greeted me with a smile and helpful assistance for years! The entire staff is hard working and professional. If I could give 10 stars I would.
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May 2023 by R. Rayne Clark
Always quick service and very friendly and helpful staff.
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February 2023 by Julie M.
The employees here are always super helpful. They have been professional, courteous, quick, efficient, and have saved me time when I have had returns.
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February 2023 by Brittany Ann Lester
Don’t try to get something notarized bc they never have anyone to complete the service!
