The UPS Store #4249 in Kansas City, located at the Country Club Plaza near 47th and Central St next to the Apple Store, is a trusted local business that offers a wide range of services. Customers consistently praise the friendly and helpful staff, including employees like Mac and Eric, who provide patient and kind service. The store is known for its efficient packing and shipping, especially for fragile or heavy items, with staff taking care to wrap and label everything carefully. Many reviews highlight the store’s clean environment and good air conditioning, making visits comfortable. The staff go beyond just shipping, assisting customers with Amazon returns, packaging, and even offering helpful advice on return packaging. Customers appreciate the attentive service, noting that employees often go out of their way to help without being asked, even noticing when extra assistance is needed or when packages can be picked up for USPS. The store also provides additional services such as printing, document finishing, notary, shredding, faxing, and a mailbox for all mail and packages. Overall, The UPS Store #4249 is recognized for its excellent customer service, attention to detail, and ability to make each visit smooth and seamless, making it a reliable resource for shipping, mailing, and printing needs.
The Plaza UPS location has always been a great resource. Today I went in to buy a box for a return. Eric immediately assured me I could return the item in the packaging it came in. He was helpful, friendly and engaging. Hope to see him again!
June 2025
Came here to do a few amazon returns and the guy helped me figure it all out and made it an easy process. I didn't even ask for help but as soon as he saw me trying to figure it out, he was there. Thanks again!
May 2025
DEXTER NOLAN WAS ABSOLUTELY AMAZING!!!! Great customer service!!!
