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April 2024 by Benjamin Graber
We have lived there almost a year. Our cars get broken into… my wife’s car was towed out of a spot that we pay for and it cost $320 dollars to get it back… they’re response is going to be we should have had our parking pass visible. We have to hide it when we park on the street so it doesn’t get stolen.. it’s an easy thing to forget to put back. They have a mail room that they hold our packages in. The staff has to check in the packages themselves which has taken 8 hours in some instances, then you have 20 minutes to pick them up before the office closes… Our bedroom heats up to 85 degrees even if it is only 65 degrees… we have to have a window unit because the central air does almost nothing for that room. Starting to really hate it here.
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February 2024 by Missy Ling
I’d like to give a shout out to Joanne Barber! Not only is she a problem solver but she does so with an amazing client service approach. We are lucky to have her in our Union Hill leasing community!
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February 2024 by KRISHAN K. KATARIA
Moved in a month ago, and the experience has been really smooth. Enjoying the neighborhood. The staff has been great. We had a maintenance request, and the team took care of it immediately. Glad to be here!
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November 2023 by Andrea Johnson
I’ve lived here almost 2 years and this is the best place I’ve ever rented from. The staff are friendly and helpful, especially Kevin in the office. He seems to know all the residents and is very knowledgeable about the neighborhood. JoAnne has been helpful with any maintenance issue I have that hasn’t been fixed. The gym is a nice perk and the neighborhood is pretty quiet. I love seeing all the dogs in the neighborhood and I’m glad they’re a pet-friendly community.
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November 2023 by Joe Armstrong
I lived here for 5 years. It was amazing. Never had a problem with management, all staff were cordial and responsive. Mail room was amazing, even calling me every time I forgot to pick up my expensive refrigerated meds. Views, neighbors, management, overall experience, were all amazing. And of course, during the lockdown era, my den window looked out to the cemetery and I was able to just watch the animal kingdom come alive while also seeing all the people walking their dogs. It was a great spot.It was 15 minute walk to Union Station, the trolly, and an additional 5-10 minutes to River Market and Power and Light, or a 10 minute walk to the ice terrace and crown center. Or just go down to Martini Corner down the street, which was like 3 minute walk away, for anywhere from a cheap drink, to a nice drink and amazing meal. Or Union on the Hill for their periodic $1 oysters for happy hour. Also WW1 was available for star gazing or just a nice walk literally every hour of the day, in all weather.And I need to add the gym, which was a literal full gym with all the equipment you get at a major gym, but included in the rent. Free 24/7, and was less than 2 minute walk from my place. I will dearly miss being able to go there.It was an amazing place to live, and I will miss it. I moved away due to a better employment opportunity. Otherwise I would still be living there. It was a great place to live from beginning to end, and only getting better with the trolly being extended, and many of the dilapidated buildings in the neighborhood finally being sold and removed. Its an extremely charming place.Also the scooters were always a fun way to get around, as was just biking, which could get you anywhere in a hurry.
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October 2023 by amy niemann
I have been living in this apartment here at Union Hill luxury lofts for two years. It has beautiful finishes, the door and windows to the balcony are different than the standard sliding doors that you see elsewhere, and all the finishes and touches, coloring, and layout are in good taste and functionally convenient. The in unit washer and dryer are in a latge closet, very handy and the kitchen has a walk in pantry that is seriously a good size . The master bedroom has a large walk-in closet and large bathroom. Maintenance has been responsive, and friendly. I do think the water pressure (from the sinks ) is a little slow running The people at the office are all always professional and helpful. I especially appreciated the good advice and caring help from Joanne Barber and Kevin ! Intelligent and attentive …. I would’ve given 4 1/2 stars overall rating but I think that the amenities could be expanded on . The location is so so close to downtown crown center, walkable, and is just enough out of downtown congestion. It’s also been nice to be across the street from the filling station, great people, great food and atmosphere , plus just down the corner from The Brick House and Martini corner.
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July 2023 by Saoirse Qholotsane
Save your time and money by picking a different apartment complex. Rent raises (250/month), overpriced parking with 10 "free spots" out front that are never available, managers specials everywhere, they will tow your car, time to get packages limited, prime crime location, management is unhelpful.
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May 2023 by JuliusErving akaDR.J
Cons:MICE -On multiple occasions from multiple union hill employees “EVERYONE GETS MICE THIS TIME OF YEAR”. Over one month of increasing mice sightings.First sighting in apartment - told to look for droppings and that it’s normal this time of year.Second sighting-“the person who books pest control is on vacation” waited a week plus to get an appointment with pest control. In house maintenance put one snap trap down.3rd sighting - third party pest control comes puts 2 snap traps down.4th sighting - pest control puts more snap traps.By this point I’m seeing multiple mice everyday.I had to find other accommodations.BROKEN ACfor 5-6 weeks during summer - was told on multiple occasions by a union hill employee “EVERYONE GETS AC PROBLEMS THIS TIME OF YEAR”. For over a month my AC wasn’t working. In house maintenance came, thought the problem was one thing, it turned out to be something else; then they forgot to order parts. I expressed it’s too hot and they only put a small window unit that maintained 79-81 all summer. I had to find other accommodations.THEFT- my apartment flooded and destroyed everything. When I was out of town they moved my things without my consent or notice. Then when I looked through my things many small valuable items were missing and recently confirmed as stolen.Mould/humidity-when I first moved in there was no dehumidifier in the apartment. Many things became damp and moldy. Some bags and shoes were ruined. I expressed this to maintenance and they quickly responded with a dehumidifier. However, they always ignored the comments about my damaged things.Pros-The location and neighborhood is great !The gym is really nice full gym.The area feels nice and safe to walk around.
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April 2023 by Coleman Reed
Centrally located in the middle of the Kansas City Metropolitan area (near Downtown Kansas City Missouri), covered parking, and stunningly-prompt and high-quality unit maintenance service.
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December 2022 by Lisa Minis
Just one of the many great amenities they offer is a Wrapping Station with bags, giftwrap, bows, ribbons, tissue paper and all the supplies you need. - and at no cost! This is a wonderful place to live and a wonderful community. The gym is also great and free for Union Hill renters including the classes!
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November 2022 by Caitlin Quirk
I lived at Union Hill from 2019-2020 and then moved back from July 2022 to now and have absolutely loved my experience here! Maintenance responds almost immediately and are always so kind. The leasing agents have been so helpful, even when there was a mix-up in our lease. They always answer the phones quickly and the office staff is extremely friendly and helpful. The amenities are always clean and well-maintained. I always feel safe in this area due to the constant security patrolling. I highly recommend living here!
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May 2022 by Julie Nelgner
I've been a resident at Union Hill for the past 2 years and was looking to transfer to a different building because I loved it so much and wanted to stay. I was given a new lease and was in the process of signing it when I received a phone call from Collin. He informed me there was a mistake and somehow another client had signed for my unit. On top of the stress of finding out that I was no longer going to receive the unit that I had already been promised, Collin tried to convince me to stay at my current unit, which was a two bedroom, and extend my lease until another unit was ready, even though my roommate was going to be moving out. He seemed very adamant that my roommate would be willing to stay, although she had told me that she was going to move and had just signed a lease elsewhere. Arguing with me and completely ignoring me when I told him my roommate was moving out in June is extremely unprofessional and began to turn my view of Union Hill in the opposite direction. It almost felt like I was being pressured to either extend my lease and pay for the two bedroom myself, somehow force my roommate to stay, or to move out for the time period between when my current lease ends to the time when the next unit would be available. It did not seem like he was wanting to rectify his mistakes, but rather what I could do to resolve the situation. LUCKILY John, the person in charge of my account and who gave me the tour of my future home, and Joanne were more than willing to help me out and continued to reach out to me to see what could be done to fix the situation. They have been more than willing to offer different solutions to a mistake that they know was not mine, and they have profusely apologized and made me feel prioritized and valued as a resident. Union Hill has always emphasized how much they prioritize their residents, especially those who choose to transfer, and Collin made me feel more like chopped liver. All in all, I'm very excited to continue living in this amazing community, and Union Hill is so extremely lucky to have such amazing and dedicated employees like John and Joanne.
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April 2022 by Charlie Cronenwett
List of things:Overcharged covered parking in a lot that isn't that great at all. Appears to have exposed wires in the garage and have had items stolen from the garage that is supposed to be secure.Floors and walls are very thin, you can hear pretty much everything. If you move here, try and get a 3rd floor corner apartment.Street parking is an absolute nightmare. Street parked for the first 4 months of living here, and had my catalytic converter stolen on my car. Switched to covered parking, and had more items stolen.Apartment didn't come with a microwave. Small, but inconvenient none-the-less.Packages can only be delivered to the main office, and if you have a job that doesn't get off till 6 (like me) you can only get your mail on Saturdays, or before work when they open at 8.Dryer unit makes a god awful noise when running. Small and avoidable I know, but it is simply still a personal list.Drainage system doesn't work properly. When running a shower it basically turns into a bath.Outdated kitchens with little to no counter space.Gross carpeting and cracked tiles where there is no carpet.
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July 2021 by Kylie Conrow
I have lived at Union Hill for 2 years now. I wanted to move into a bigger space and add a new person to the lease. JoAnne was so timely with responses and super accommodating during the transition. She made the process very simple for me!
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June 2021 by Stacia Giese
There are two fundamental issues with Union Hill.
