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October 2024 by Christopher Wetzel
Never had any issues
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October 2024 by Robert W Cvengros
Good service
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October 2024 by Allison Corby
I have banked with UMB for over 20 years. Two times now my husband has been given unprofessional treatment from this branch. They seem to be picking and choosing how to do things instead of following a common rule. I completely understand if you don’t know an answer to a certain situation, but don’t rush through just to give the customer a quick answer or fix. Because then you don’t honor what had been previously stated(in paper form, not word). Unfortunately my family with be switching banks after this second experience.
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August 2024 by Steven Harlan, PhD, EdD
A sad example of needing to know the businesses that you entrust your finances to. I was met with statements about the LGBTQ community that have no business in a business.
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June 2024 by Terry Pearce
I went to my local UMB for an issue I was having and two of the representatives and myself ended up laughing and joking around making my banking issue that day a great experience!
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June 2024 by Larry Sanders
Recently my wife needed a new checking account. After extensive review she tried a different bank than UMB. The other bank was very intrusive into our personal life and was haughty when pointed out.
UMB on the other hand, brought us in, sat us down, and worked up the account we needed in a matter of minutes.
AND two weeks later we got a call at home from the Branch Manager asking if the account was OK and could she do anything else for us!
With this kind of service, who needs any other bank?
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May 2024 by Mike Powell
I just made a deposit. Nothing special.
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May 2024 by Phyllis Giaconia
Good fast service, friendly people
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May 2024 by David Ward
Extremely friendly/knowledgeable and helpful people. I've banked with them since 1996.
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April 2024 by Putu H&C
I’ve banking with UMB since in the year 2004 ish. It has been great!
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April 2024 by Winnie Sneed
Everyone employee has been very helpful and extremely wonderful to work with!
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April 2024 by Patsy Prestia
I know from experience that any issues I have will be immediately addressed and handled in a timely manner.
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March 2024 by Morris Ross
Excellent Service
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March 2024 by Trynie Miller
Their service is exceptionally outstanding & appreciated. They serve & care on a personal basis. I'm so greatful for that. THANKS, UMB. ? ?
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March 2024 by Lisa B
I’ve always liked UMB but just want to give a shout out to the awesomeness of Jordan Vannostran.She is an all around banking rock star!Smart, knowledgable, great communicator and believe it or not seems to care about giving the best customer service on planet earth. ?Right On!!
