7AM - 7PM
3100 Main St Ste 10, Kansas City“The manager Xzavier is a true gem! He needs a raise and every accolade that comes his way. He was so genuine, professional, and knowledgeable while getting me set up with my storage unit today. He even walked me directly to my new unit AND showed me where the restrooms/emergency exits were. I’ve never had to get a storage unit and it may not be a big deal to many, but his kindness and guidance really reassured me about leaving my belongings in this facility.
Malik also exudes professionalism and customer service. When I came back with my load he was cleaning out one of their trucks. I was struggling with my belongings and he immediately hopped into action giving me a hand bringing my stuff up to the unit. Between his prompt help and his welcoming smile I am elated with my choice to store my belongings here and I know everything will be okay!
Your company did right by hiring these two young men and it’d be a shame if their hard work went unacknowledged/unrewarded”
“Richard F provided excellent customer service from start to finish. He went over my rental agreement in detail, and did a walk around with me to ensure my truck was good on gas and that all pre-existing damage was documented. Keep up the good work Richard!”
7AM - 7PM
9050 NW Prairie View Road, Kansas City“Ms. Lillie checked me in for my uhaul truck rental and she was superb! She was friendly and professional, a great balance! She was informative and helpful which made the truck rental process seamless! I have used this location multiple times, and I have yet to receive poor service. They have created in me a RAVING FAN! There were two other folks with her, that did not assist me personally, but greeted me, and were just as friendly and welcoming as Lillie. In closing, let me add, that my arrival time was near closing, and still they gave me supreme customer service, answering thoroughly all of my questions, and never rushing me. Respectfully, Ms. Hogan”
7:30AM - 5PM
7501 Stadium Dr, Kansas City“This is another Hogan gem. They always make time for us no matter how busy it is. As always with Hogans it is worth the effort to make the extra turns to get to. Huge consistency over the years. Great employees in the service areas. Always.”
“The guy behind the counter did not seem to be happy to be there or to have a customer. The process was fairly simple but the customer service was not really existent.”
“This is the best deal ever HANDS DOWN......I used them back in May 2024.....I tell everyone about their great prices and they even gave me a refund because I didn't go over the miles I guesstimated.....GREAT COMPANY.”
7:30AM - 5PM
3320 Manchester Trafficway, Kansas City“These guys are the best in town. Other providers consistently messed up my rental reservations and consistently overcharged. My local Ryder has always had my truck as promised and provides a nicer truck than anyone in town”
7AM - 7PM
11827 Blue Ridge Blvd, Kansas City“Tongue Jacks have to be installed on these larger enclosed trailers. It's ridiculous that you expect customers and store help to try and lift these things up.”
“I have been working with this company for almost 2 years now and I've always received the upmost quality and professionalism. I wont go to any other location because they always treat me extremely well here. They're honest and just good people. I would definitely recommend this location to anyone.”
10:30AM - 6PM
9320 Blue Ridge Blvd, Kansas City“I would recommend this U-Haul service provider ! The gentleman who rented to me explained everything in detail , It was definitely a pleasure not having to stress over a trip !”
“Got excellent customer service at Budget rental at MCI in KC. Easy check in and no issues with the car. I forgot my earbuds in the car when I returned the rental and headed off to my flight. Budget found the earbuds and fedex'd them to me within a couple days. Will always use Budget at this airport in the future. Thx!”
“This was my second time renting a truck from City Rent A Truck. It was just as perfect as the first time. Everyone was very friendly. Thier price was extremely competitive and the vehicle was pristine. I will definitely be a returning customer.”