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March 2024 by xayne 90
my girlfriend has a very old moped that she wanted to get fixed so she can ride around Kansas City with, this place ensured us that it would be done in a timely manner, and not to worry that we were in good hands……. And it’s literally been two years since that conversation, they wanted $300 upfront and then we would pay the rest when the moped got finished, we have had any single ounce of communication from the establishment, giving us an estimated timeframe, it almost feels like they’re just trying to steal her moped at this point, I would highly advise to go somewhere else to get your vehicles worked on everybody because this place will absolutely give you the runaround and nothing but excuses about why they aren’t working on the things they need to work on, it’s immensely unprofessional, there is no excuse in the world for an establishment to hold on to someone’s property for two years with no progress at all
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March 2024 by Ali Alzaidi
The tahini bitter taste. In the falafel overcooked.
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February 2024 by TIMOTHY SHIELDS
THEY HAD MY 78 HONDA FOR 2, YES 2 YEARS ! WHEN I GOT IT BACK, IT WAS RUNNING THE SAME WAY, MINUS MY BATTERY THEY STOLE OFF OF IT AND CHARGED ME $157.30!! DO NOT RECOMMEND THEM AT ALL!!!!!
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November 2023 by Zackare D.
I don't care who had what type of experience at this establishment I hands-down would not recommend it, a friend of mine literally dropped off a product at that establishment to get worked on, and they literally could not have it done over a year later they are still giving us excuses on why it's not done yet, to make matters even worse they wanted a $300 deposit for fixing the thing in the first, anytime I call this establishment they keep giving us the runaround about it isn't fixed yet, if they do not have my product done within the next month, I'm going there with the police and getting my product back and not paying a single dime for the work that they did do if they did any at all, this is ridiculous and is absolutely garbage customer service, avoid this at all cost. I would rather take it to a regular auto shop over this place.
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October 2023 by Timothy Greenfield
I would like to give it 5 stars but it just doesn't feel right. The clerk wouldn't let me speak to anyone but herself and when I ask to speak to a technician she refused and me being polite as possible she continued to be difficult as then she simply hung up on me.
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October 2023 by Greg H.
The shop manager was confrontational and verbally abusive to this repeat client. I understand that some people have bad days, but "Go f*ck yourself!" rarely equates to good customer service. I dropped off my scooter for an oil change and air filter cleaning/replacement. After nearly 2 months of calls and several unreturned messages, I finally called and left a message saying I needed to come pick up the scooter, whether or not the work was complete. When I arrive at the shop, I was presented with the invoice. I asked why no one had called to discuss the additional work needed (beyond the oil/air filter change), and I was immediately told by the shop manager to "take it somewhere else next time", and he called me an "a**hole". In all honesty, the bill may have been fair, but it wasn't what I was expecting, so I thought it reasonable to ask the question. It was work that I'm sure i would have authorized, anyway. The long wait for service was annoying, but the way I was treated was unacceptable and disappointing. Everyone else I interacted at this business was pleasant and even apologetic about the delay in service... but the shop manager - don't know what to say, except maybe he needs to find another line of work or go get some anger management help. If he retires (which he said he planned to do, "and when I do retire you can all go f*ck yourselves", maybe I'd consider going back. But probably not.
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July 2023 by Me Ling
My son so crazy, he ride his bike into wall and break things. Moto Shop fixes me son’s moto so he can go crash again. Good work hard to find thank you Moto Guys we appreciateMeServices: Carburetor cleaning
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July 2023 by Landyn Brobst
Went way over what they originally quoted, and didn’t say anything until I got my bill. They also took three weeks longer than what I was told.
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July 2023 by MARY QUADE
My bike broke down while passing through Kansas City, thankfully the Bike Shop was open on a Monday- they stopped what they were working on, and manufactured the part needed to get me back up and rolling! He also double checked the rest of my bike to make sure I would be safe getting the rest of the way home. The owners were so awesome and kind! And they were more than fair with their pricing. I was so grateful for them! Best shop around- especially for female customers! They made a rough day so much better ♥️
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July 2023 by Robert Rishworth
This shop is amazing! Needed some help & certainly got it! Owner and his wife no nonsense & very friendly. Lucky I have a skilled shop so close. Thank you!!
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July 2023 by Ron Terry
Had a warranty issue , It was taken care of with no problem , great service and staff , I'll start taking my business there from now on
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July 2023 by Christian Stone
These guys are the real deal. Excellent service, treat you like family. Quality people, quality job. Forever customer.Service: Tires
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June 2023 by Dane Banks
They got my '98 HD Roadking in before opening and had me back on the road by 2pm. Very professional, Kirby is the man. Will use them again next summer ☀️
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April 2023 by Kathy White
We were having problems finding a motorcycle shop that would work on mini bikes. This shop was friendly and helpful and fixed my grandsons first motorbike,and he was thrilled...
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January 2023 by River Cloud
Fantastic bike shop. Excellent customer service!!! I called with a motorcycle question all the way from Arkansas and they were able to help me over the phone. Really appreciate you guys. Next time I'm in Kansas City Missouri. I'm going to come say hello. Thanks again!!
