-
February 2024 by Morgan Jones
I am not and have never been a customer of this corporation, yet they continually send me junk mail.
-
August 2023 by Stephen
You guys better get your stuff together I pay for internet and it goes out twice you guys make bank off of people get it together spectrum
-
June 2023 by Dani West
Erika did such an amazing job with quickly getting my services done and was such a lovely person this one for you girl
-
April 2023 by kj oliver
This place is a call center. If you arrive here, you'll be greeted with badge-only entry or by security.There are places for food delivery to be set, for to those who work here, but it is not a store.It's a 24-hour work zone, but not a place to go for customer support (unless you call in).
-
April 2023 by B
I briefly worked there three weeks and was told that if I didn't resign, I was getting fired.No one told me that this position is in a call center. Apparently I was hanging up on callers. I did not know that calls came to our headset without notification.The floor managers don't help the new employees.This was a horrible experience.Worst workplace experience ever.
-
April 2023 by George Clark
Inexperienced people working there and some rude. Also calling you a million times even when you tell them you can't get their service or don't want their business. They also try to charge you for no service. Hard 2 return equipment!!!!
-
March 2023 by karrah herring
This company is trash , the services are trash , their workers are trash .the way they treat their customers TRASH , where’d the services go? THE TRASH!!!!! I’d never in my life recommend them to ANYBODY !
-
March 2023 by Jeff Gannon
I've been having to stream TV because the techs are unable to resolve a cabling issue. Pixeling and audio problems so bad I had to just unplug the boxes and watch shows via the app.This is how the techs left the box after visiting the house.
-
March 2023 by Kansas City opinionated
This company is trash , the services are trash , their workers are trash .the way they treat their customers TRASH , where’d the services go? THE TRASH!!!!! I’d never in my life recommend them to ANYBODY !
-
February 2023 by Vasquez Vasquez
The fact that they issue a new account number each time you move to a different address helps the credit industry deny credit for on time pmts, as new accts create less time as a customer.
-
December 2022 by Steven Trader
Fire spectrum!!!!!!Canceled service over the phone. The agent said that if I turned in the equipment by Oct 5th I would owe nothing more. I returned the equipment almost two weeks before the deadline. They still charged me. They refused to uphold the information given by the agent. Plenty of other companies that can do a better job and actually care about their customers.Fire spectrum asap.
-
December 2022 by Marc Martini
Poor Tv programs low level of tv movies program are annoying only for specific audience in main hours. We want to see family value oriented programs also for normal white focus, husband wife and family. Interesting Educational programs, sports, geography travel... Local and international history....Thank you for letting me express it...
-
September 2022 by Colette Chandler
Door Dash delivery, convenient location to leave orders!
-
July 2022 by Mike Perdue
Don’t work for them if your a vendor. They will NOT PAY U! They owe our small family owned business thousands of dollars from last year and hide behind their vendor pay system. DONT NOT WORK FOR THEM! OR USE THEIR SERVICES
-
January 2022 by Steffen Cave
I reached out to Kathleen Mayo (EVP of Customer Operations) and spoke with Jill Girard about receiving the same $29.99 unlimited rate that they offer new (and newer) customers. They said no, because- get this- I've been with them too long! This is discrimination, plain and simple. I'm disgusted at Spectrum Corporate, who I thought would have done the right thing and offered me the deal. I'm switching out our phones and internet, and I'm switching out my office too. "Customer Service"- what a joke.
