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September 2023 by Alex Van Ostran
Ended up with not the Samsung parts and the screen repair did not last long and the back glass was not correct either. S20 5g and also waited three weeks for the parts. The wait time and the poor quality of the screen and back plate which did not meet actual quality and broke rather quickly is very disappointing and lost 400 for this. Shoddy parts and I feel bad for the guy who actually did well on the actual repair to have this completely negated with some knockoff after market source for said parts. My repair was completed Saturday the 9th of this month
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September 2023 by Kenzie Nichols
I recently bought a phone online and the screen cracked almost immediately. Caleb explained that it was an aftermarket screen and the replacement was sooo much better quality and done the same day:)
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July 2023 by Clinton Myers
I dropped my phone off on the 19th of June with the hopes of getting it on that Wed or Thurs. We talked a bit, and I let him know I was from japan, and he pats his side piece, letting me know he wouldn't be able to go because Japan wouldn't let him bring his weapon. I go in that thursday, and I am told that the company delivered the wrong part. I come back on Saturday on the 1st, and this time Fedex hasn't delivered said part. I called this past Friday and was told the phone is still not fixed. I let Caleb know that I would be in Saturday to pick up the phone. He said he would have to put it back together. No problem. I go on Saturday around 215, and the lights are on, but the door is locked. I come back about 2 and half hours later, and Caleb tells me that my phone is still not fixed and that the part will be in on Monday. I reminded him that I called and said I was picking up my phone. He said he would need to put it back together. I asked how long he said a half and an hour. I said I would be back on Monday. 10 July I finally got my phone back. Nothing is fixed. I am out of $40.00, but I am just happy to leave alive. Missouri is an open carry state, as well as a stand your ground state. I felt that I was being tested to see if I would lose my cool and give Caleb a reason to say he felt threatened.
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May 2023 by Fabiola Alvidrez
I have he serval of my phone screens repaired here and recently had my charging port repaired. they are always well priced, very friendly, Professional and fast. I will definitely continue to get my phones fixed here.
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May 2023 by Jamie Klein
Says it opens at 1130. Sat there until 1230 and still not open. terrible customer service. You should probably be open for your operating hours.
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March 2023 by Brad Pearson
Took my phone in to have back and screen replaced. Had to go back three times Caleb figured out how to do it. One day later the back cracked. Also small hairline crack in screen. Caleb admitted he installed back wrong, causing break and said he would replace for free. Over the next week excuses were either he needed to talk to his boss, then it was ordered, then FedEx lost it, then it would be in next day. I asked for a call whencit was finally in. That was a week ago. No call.Following up on your responseYou HAVE NOT completed the repair of the back you broke. You never called to schedule the replacement
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March 2023 by Sophia Nangle
I have revisited this establishment many times for phone repair (I am clumsy)Caleb has always done right by me and is very kind. He even took care of me when I was sick once. A friendly business with fast service !
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February 2023 by Kat O'Hara
I am from out of state and needed repair for my iPhone asap. Caleb was awesome! Got me right in and resolved the issue.
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December 2022 by vxlonee
I absolutely love ❤️ this place the guys are so nice and very fast and reasonable ?
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October 2022 by Juan Osorio
Great place and really friendly and helpful staff. They are honest and not greedy. Highly recommend.
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August 2022 by JayDee Johnson
Some of the best customer service, and they work fast as lighting. Was in and out in less that 20 mins.
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July 2022 by Jazzy Hands
Sad that they are an amazon shipping hub with horrible hours of availability. Hire a full time staff please or discontinue being an amazon shipping hub. How are you going to be completely closed down on sundayss? Bruh
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April 2022 by Mark Edwards
Very helpful and knowledgeable people. I have dealt with them at previous location on Westport Rd. I searched around for them, but I didn't remember their name but I found them at new location. I would highly recommend them for ALL of your phone needs. Bet I will remember their name now. Setcell Phones Repair.
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November 2021 by Marisa Butler
Went to try and see whether or not to fix or replace a phone. Caleb helped us with all of our options and was a great help explaining things and walking us through what the process would be for activating a new phone. He really went above and beyond. Atmosphere was relaxed and friendly. Will definitely come back.
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November 2021 by Hannah Reich
I took my daughter here to get a case for her IPhone 7. Caleb was super helpful and patient with showing her the options. She ended up choosing a squishy case that looks like a bag of chips. He let us have it for free because it’s a quirky case for an old phone.
