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December 2023 by C M.
I have been going to this Sam's Club for a few years now, either every week or every other week. Recently, my experience was not good with customer service. When I entered the doors with my cart this woman asked me for my card to verify. I asked why am I being asked when all of those people infront of me we're not asked? Her response was that they were going fast. Granted I was going faster because I want to spend the least amount of time at the store and there was someone that stopped right infront of her before I reached that point, but she was never asked for her card. Singling people out is not right. Either ask every one for the card or no one.
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August 2023 by Kerco Ellis
This my favorite location but today they made me mad the staff was mean in ignored the customer I did pull management aside in address the issues but it was resolved in I started my shopping
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June 2023 by Thabiso Lekhulen
Mrs. Sonia Harold is a very professional and extremely hard working Forex manager. She puts her clients needs as #1, she is very responsive and gives expert advice throughout the trading process. I have invested and also made multiple withdrawal with Mrs. Sonia Harold and would highly recommend her as the best forex manager on the block do yourself well and contact her. WhatsApp: +12016323095 Email:
[email protected]
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June 2022 by Cami p_3400
Good service.
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May 2022 by Stacey Stewart
Very friendly staff and honest
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April 2022 by E O.
Zero stars. So many people harass you for credit cards, including Dana at checkout, she needs to learn to accept "No thank you," as a response. Tried calling to complain, after 30 minutes of trying, no one would answer. Dana should be fired. Will NEVER go back to this store after her rude attitude.
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December 2021 by Iris T.
I come to the Pearl City location because the excellent pharmacy staff. Added benefit is that a number of the product sizes here are not as large as their competitor. I don't need extra large, jumbo bulk sizes as I do not own a restaurant. Other items I really like are their various house brand hoagie, baguette type bread. They make excellent sandwiches and are extra delicious when toasted. Although it is a large bag, I will buy to share these or serve as mini French bread on Italian dinner night. The apple bananas here are always really good and offer the best price in the island. The only downside of being a member is that the free shipping offered to their members do not always apply. I am always amazed at how much more items the mainland stores carry, but we are lucky in that we are offered way more local and Asian products like fresh ramen. They also have Icee floats in their food court! Miss the melon flavor. If you are not a member, I believe they offer day passes.
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June 2021 by Allan Williams
The fuel station attendant is the most pleasant and helpful person I've encountered in a while. kudos to her for wanting to help others and doing so with a great attitude.
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June 2021 by Jenny Ortiz
Terrible service full of racist workers eeewww never going back again
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April 2021 by Zelii I.
its so sad when employees ruin a business with horrible customer service. after my first bad experience just witnessing poor service, i tried going again, only to be disappointed again, this time it was a manager with no professional experience. i decided i will only support businesses that cares about those who support their business.
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April 2021 by Kara Huntley
Awful customer service. Little advise when someone wants to change their membership plan. Do it! Don't argue with the customer until you have completely pissed them off
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February 2021 by Sarah Hean
The lady at the front is so rude. Same one that checks people in. We will have our membership card and wait for my dad and she will still scream at us to show her the card. After showing her the card she will still yell at you. She does this every time! But then again a couple of employees are just like that unless you sign up for a promotional thing which they definitely change their attitude from mean to nice just because they might get a bonus on it.
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August 2020 by Diane Kent
They are quite a bit cheaper than some places specially for a wholesale store
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August 2020 by Sandra Elizabeth Pena Mendez
Excellent Product qualities first class very good attention
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July 2020 by Kathleen Nelson
during this pandemic I see all the employees wearing masks and how they were enforcing members to wear masks how they sanitize and clean the door handles and that cash registers after use. Very accommodating using the Scan & Go app is the best way to shop you don't have to stand in line you just scan your items as you go.
