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November 2023 by Maintenance LSOP
Absolutely Fantastic! Will highly recommend and continue to take my vehicles to Sallas for service and repair! Paul gave me updates every step of the inspection and repair process. The online inspection they share has pictures of the issues they find and allowed me to approve instantly of the repairs I wanted done now while keeping a record of items that will need service/repair in the future. ZERO pressure to do repairs/service I was unable to complete this trip or didn't feel I needed! Paul and the Service Tech answered my questions by walking me around my truck and showing me the issues along with their thoughts and recommendations. The whole experience was stress free and pleasant! From the young lady I spoke with on the phone, to the Service Techs and the Service Reps, everyone was very polite and smiling. Thank you Sallas! Best repair experience I can remember having!Services: Exhaust
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November 2023 by Lawrence Chapin
5 stars. My vehicle broke down while I was visiting KCMO (over heated). I made it to a friend's house and replaced the thermostat myself, but that didn't stop the over heating.I had to get out of town to get back to work, so I called and set up a tow to get the vehicle to Sallas.Sallas did a great job of getting the car right in, they communicated well throughout the process, and they were extremely detailed.Best of all, the issue was a simple airpocket and a burp of the coolant system fixed it. They didn't try to over charge, no pressure. And the complementary inspection was extremely detailed.If I lived in KC, this would be my mechanic.Nothing worse than having a car breakdown out of town and having to try to orchestrate service from hours away. Sallad made it stress free.
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October 2023 by AJ Baxter
Sallas has been my Auto Repair shop for 15 years now and I appreciate them more every day! Professional, understanding and good work. Can find the little squeaks or big ones! Highly recommend
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October 2023 by Draden Vaughn
I had a great experience at the shop overall! My vehicle was in and out of the shop in no time and I was also sent a very helpful report on the condition of my vehicle. Kristen was very helpful and assisted me every step of the way. Thank you Sallas Auto!!
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October 2023 by Jill Mitchell
Sallas Auto Repair is the ONLY place I take my vehicle to have repairs done. They are honest and very reliable and they even offer rides or they can pick up your vehicle and return it to you! Very convenient! I would recommend them 100%!
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October 2023 by Ryan Lierz
Great customer service. Noel Nuessle provided updates on the progress of my vehicle, as well as a detailed report on vehicle items that need to be watched for the future. Service was reliable and I felt safe having their team work on my vehicle.Services: Wheel alignment
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October 2023 by Kristen Robideau
This is the best place I've ever taken my car! The service advisors have always answered any and all questions I have and I appreciate how thorough the inspections are. Being able to text with them about my car is also a huge plus.Services: Tires
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August 2023 by Staci Renee
Excellent service and thoroughly honest. I appreciated the work they did, and the work they said they didn't need to do because there was no problem found during the diagnostic test. Thank you, Sallas! Everyone was kind, courteous and attentive to details. I would definitely recommend them.
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August 2023 by Jordan V.
Definitely overpriced. I'm sure they did a solid job with the alternator replacement, but came in pretty expensive for an alternator job. They also do an assessment of your entire vehicle which I did not ask for. I signed an agreement for electronics system testing, nothing else, and they still look at everything and price out all the repairs they "think you should do." Do yourself a favor, find a different shop for your maintenance needs.
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July 2023 by Joe Schuch
We have been Sallas customers for over 10 years and this is probably only the second time we've used the Kansas City location. We wanted to get our 2018 Subaru Legacy detailed and the June newsletter offered a special on detailing so we set up this appointment. The results were outstanding! This is a car my spouse uses for her business and it has never looked better. We requested no scented or fragrant products be used and they honored our request without question. We are very pleased witih the outcome and the newsletter price was honored showing the integrity of this business. Thank you again and we'll be back.
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June 2023 by Allison Pool
Highly recommend, as they were very quick and helpful. I had a tire shred thrown into the front of my car and they pulled it out and checked my car over to make sure I could make the two hour drive home.
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April 2023 by wes kemple
Called them up and told them my car was running rough and making a ticking sound. The guy on the phone asked if my check engine light was on. It was. Dropped it off in the morning. I called and told them if the problem was $500 or under then to go ahead and fix it. No need to call and confirm. Well, the cost was $400 and my car is still running rough and is still making a ticking sound. I paid over the phone when he called amd said it was done. They did replace the purge valve and that did fix the engine light. I was more worried about it running rough and breaking down. It sounded like a lifter to me. He said they would have to look at it and put a stethoscope on the valve covers to find out where it was. I thought I just took it to you guys due to running rough and making a ticking sound. They did have a quick turnaround and the people i spoke with were nice. Thats why they get 2 starsService: General repairs & maintenance
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December 2022 by Brock Overton
I have been going to Sallas Auto for a few years now, and they have the best customer service you could ask for. I highly recommend for personal or commercial fleet vehicles. Chase has always taken good care of me and warns me of any upcoming maintenance/problems. I highly recommend!Services: General repairs & maintenance
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October 2022 by Millie G.
We were traveling through and stopped to ask about our car which was running rough. Noel spent a few minutes giving us tips about how to have it fixed at our destination. Very helpful.
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September 2022 by Pat M.
I thought my Jeep was dying - turned out it needed valve work. They were wonderful, courteous to this disabled person, made sure I was out of the 97 degree heat & off the hot pavement while my car was being towed. It took a couple of days for the parts to arrive but they constantly checked in after each diagnostic step and then gave me a discount for being a AAA member as well!
