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January 2024 by Mark
Please take your business to another State Farm agent. I also have been a customer for years and have spoken, I think, once to a someone but it wasn’t Rachel. Something isn’t right with this agency. There is a complaint open against her internally with State Farm. I have tried to reach her probably 25 times with no luck. I think she has somebody else handling her business and that’s why you can’t get on the phone. If you look at the address, she has listed on file, it is not a State Farm business. Also, her Facebook reviews are full of crypto currency trading reviews. It is extremely frustrating when you were trying to take care of insurance for you and your family. Please do not, give your business to whatever “this” is until State Farm complete its investigation first. I have left for another agent and he was a bit awkward in trying to explain her situation. Good luck.
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May 2023 by David Scoma
Excellent service. Rachel made the process go very smooth for us
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March 2023 by Nicke Briscoe
I’ve been a customer for four years and have never spoken to Rachel. She did not even contact me when I bought my first home to advise me on types of insurance, additionalcoverage, etc. When I had a flood and raw sewage in my home, I never heard from her. When I called the office myself, I was told she would call me back and she never did. The policy I was sold did not cover the flood. If I could give her zero stars, I would.
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October 2022 by Melissa Ballard
Rachel was so informative and helpful. I strongly suggest to give her a call for any and all insurance quotes/questions and she will get you taken care of!
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October 2021 by Tony Shull
They did a Great job even saved me more money and lowered my payment, I would recommend them to everybody. Ryan is who took care off me.
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September 2021 by Elizabeth Dean
I called on a Sunday afternoon needing to check on my tow Benefits. Rachel Happen to be a few minutes away from where I was and showed up to help me get everything set up. She went above and beyond her duties on a weekend and I really appreciate her.
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April 2021 by Kyla Percy
I had a very unique auto insurance situation that I am EXTREMELY thankful to have had Tanner assist me with. Coming from Canada down to the states has been stressful and confusing but Tanner was informative and fun to work through it all with. He researched the matter on his own, showing incredible initiative as well as took his time breaking down what he was doing with me to keep me in the loop. Great rates and great service made this encounter like signing up for insurance with an old friend. Thanks again eh!? :)
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March 2021 by Carl Von Sirls
I tell you, they really are one of a kind. They make insurance so easy, they don't mind explaining it to you. They are always available to answer quick questions, no matter how many times I call, they are very pleasant. Truly a valuable team!
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January 2021 by April Manley
Super helpful and easy to get ahold of for Amy questions
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September 2020 by Sally Nance
A hail storm destroyed my roof gutters garage door etc. Rachel made everything easy. Very knowledgeable and professional. Very responsive!
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August 2020 by Carol Carder Elam
Rachel was able to lower my insurance rates and also give me better coverage than I had before. I would recommend her to anyone needing Insurance of any kind...
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August 2020 by Amy Ulloa
I reached out to Rachel when my previous insurance skyrocketed to $7K a year for home, auto and a personal property rider. We didn't have a lot of claims, other than a home related power outage and one auto, where a neighbors tree fell on my paid off, fully loaded Nissan. I worked directly with Megan at Rachel's office; who by the way is FABULOUS! She was able to get everything, plus EXTRA for almost half the cost! Megan was so attentive and responsive. She was able to answer all the questions I had about our new policies and what was best for our family! I cannot recommend this office enough, please call and give them a chance to help you out!
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August 2020 by Kim Bamfield
I adore Megan! She is always there for me no matter the time of day! I had several questions about a new teenage driver. Megan went above and beyond to get us the best coverage for our new driver!
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July 2020 by Mandy Forrest
Fair deal, great coverage and customer service! Thanks Karen!!
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March 2020 by Lora Wisdom
Very helpful and professional staff
