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September 2024 by Alex Royer
Since moving into Piper Lofts in April, I’ve been eagerly counting down the days until I can leave. If you’re searching for a true downtown living experience, I strongly recommend exploring other options. While the management company has recently changed—offering some hope for improvement—there are several issues that remain unresolved.
First, the package situation is a mess. Packages are left unattended in the mailroom, which doubles as the open lobby area by the leasing office. This not only creates a cluttered appearance but also leaves your deliveries vulnerable to theft. It's not the welcoming luxury experience you’d expect when you’re greeted by a pile of packages as soon as you walk in.
Second, maintenance requests are frustratingly slow. Since April, I’ve dealt with a number of issues: the parking garage door wouldn’t open, my water heater malfunctioned (despite multiple reports, they insisted there was no problem, even though I only had hot water for about five minutes), the toilet ran constantly, and the bathroom sink detached from the wall. Getting any of these issues addressed has been a long process.
Third, although they claim it’s a smoke-free community, there’s a persistent smell of smoke throughout the building.
Lastly, the pool is rarely usable. It seems to be in a constant state of cleaning, repair, or closure.
While the views are undeniably stunning, for the $2,300 monthly rent, there are much better options available.
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August 2024 by Charlotte Christian
My mom has lived at Piper Lofts for about 3 years now, and I love visiting! The apartments are spacious and unique with lots of natural lighting, and the amenities are fantastic. I'm looking forward to applying to live here when my current lease is up!
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August 2024 by Kimberly K
Sorry to say this complex is not as nice as they’d like you to believe… I signed a lease sight unseen, only to walk into black mold and filthy conditions!!! Below pictures don’t really do it justice with how horrible this apartment was. Hopefully the new management company will do better, but I still wouldn’t stay here… my health, my fur babies health and the health of my family are more important!!!
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June 2024 by Justin Chaipet
The leasing agents here are so lazy and helpless. Mailroom is always a mess. There are so many nicer and better loft apartments in downtown. This one is to AVOID!!!
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May 2024 by Daniel Goodman
I’ve had an exceptional experience securing a new apartment with the help of London and Dakota on the Piper Lofts team. They went out of their way to expedite my showing and were in constant contact with me to help me through the approval process. They genuinely put in a lot of effort and that really influenced my decision to move into Piper Lofts. The building itself looks great, has new finishes, and truly cool views. I look forward to moving in there shortly.
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February 2024 by Brenna Winn
Best lofts in KC!!! Piper Lofts has been my favorite home in Kansas City. The units are very spacious with massive windows that offer great views of the city AND the amenities are 10/10. The building has private parking, a newly renovated gym, a small convenience store and a rooftop pool that overlooks downtown KC. It’s also in a perfect location in the Crossroads with bars and restaurants in walking distance in any direction!
Tiffany and the Piper team are also incredible to work with and have gone above and beyond for me. I’d highly recommend Piper Lofts over any residence in the KC downtown area!!
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January 2024 by Alexa Turano
Tiffany and the leasing office went above and beyond for us when it came time to start looking for our first apartment together! We just moved in and are in love with our space. The views are incredible and it feels like home. We love it here at Piper!
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January 2024 by Abbie Garrett
I have lived at Piper for going on 3 years, the staff is friendly and show up quickly if needed. The views and amenities are top tier. Highly recommend piper lofts for anyone looking!!
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June 2023 by Kara A.
I delivered packages here and would feel extremely unsafe living here as a female. I was chased and sexually harassed by the male leasing office associates.
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March 2023 by Cody Powell
We have lived at Piper for two years and the experience has been great! The rooms are spacious and the north side apartments have a great view of the KC skyline. The roof top pool also has one of the best views in the city! The property management team is very easy to work with and is always quick to respond even after hours via text. Would recommend anyone to live here if looking for a great place in the Crossroads
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March 2023 by Haleigh Offield
Piper Lofts is a beautiful place to live in the Crossroads District. Amazing views of the city and spacious units! The staff is very friendly, responsive and helpful. They have made my experience amazing in every way.
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March 2023 by Jennifer Walk
I've lived at Piper for going on three years now and absolutely love it. The amenities are great, the location can't is unbeatable, and the management is awesome. I couldn't be happier to call this place home!
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March 2023 by Arhita Dasgupta
We love Piper lofts because of the great location and beautiful apartment. Their package system is also really reliable. We loved it so much that even when looking for a larger space, staying at Piper was a priority.
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January 2023 by Kayla
I love living at Piper! Tiffany in the office is amazing and always responds in a timely manner. If you’re looking for a place to call home then Piper Lofts in an excellent choice!!
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October 2022 by Kenzie Thomason
Wonderful views, spacious units, within walking distance to so many things Kansas City has to offer—restaurants, bars, coffee shops, boutiques, salons, dentists, etc. Also just a quick walk to the street car if you’re headed somewhere a bit further like Power and Light. And Piper is close to CityDogs if you need somewhere to take your furry friends!
