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December 2023 by A M.
I was made an offer on some jewelery I was looking to sell. I wasn't sure which items I wanted to part with. The man told they closed at 5:30. It had been a hectic day and I made it back to the store at about 5:20. I walked in the front door and a woman was there. She looked at me like I was a stranger walking in the front door of their home without knocking. The man who made the offer was there and said they were closed and that their system was already shut down. I guess closing time would be 5:15, 5:20 or whenever they are ready. The woman was rude and the man almost acted like he had not made me an offer on several pieces of jewelry earlier in the day. I was going to ask how much they would charge to fix the clasp on one of my bracelets, but I won't be returning or recommending this business to anyone.
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October 2023 by jim boeschen
The service and selection were outstanding!! Troy created an amazing ring using my fiancés great-grandmother's diamond that looks like a Rose, which was her name! I also got her engagement ring which is stunning and unique and her wedding jewelry! Troy made earrings to match the necklace we purchased for her to wear on the big day! We got my wedding band as well and it's perfect!I can't say enough how much we appreciated their kindness, creativity and willingness to think outside the box to create things that are personal and meaningful. Thank you so much!
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October 2023 by Cheryl Countryman
If we could give negative numbers we would. My step daughter ordered her wedding ring and provided the stones and only needed the setting. She was promised in writing that the ring would be here and ready for the wedding. Despite multiple phone calls a week to check on the status, three days before the wedding they received a call that the ring would not be ready until 5 days after the wedding due to a casting problem.I called the jeweler and he was rude and dismissive stating it was not his fault. I asked for the name or number of the casting company and asked who the cast was under (the bride’s name or the jeweler.) He stated his account information was none of my business and he is correct. I reiterated that I did not want his information, but simply the place where the casting was being done. He gave me a website. I asked what reparations they would be making because they wanted the ring for special pictures and now they had no ring. They were provided a loaner ring but were given only three hideous options to choose from. He said he would not think about reparations until he saw the ring.I would never use this place they do not keep their word or promise and are rude and dismissive. The bride is in tears over the ugly loaner rings and her missing ring. The jeweler does not care.This is right off their website:“No jeweler takes better care of its customers than Parkville Jewelers, the Northland’s premier jeweler. The only thing that exceeds the quality of our jewelry and gifts are the great services we provide.”Not!!!!!!
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October 2023 by Erin Myers
Horrible customer service, a late ring after a guaranteed date of arrival at time of purchase, the man who answered the phone was incredibly combative… I don’t have enough words to describe how horrendously this jeweler treats paying customers. They claim that “The only thing that exceeds the quality of [their] jewelry and gifts are the great services [they] provide.” This couldn’t be further from the truth.
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August 2023 by Dennis Tighe
Troy cleaned and fixed a fast-running 54-years-old watch that had never been cleaned and had probably been over-wound over those many years. It keeps perfect time now and looks like it did when it was new in 1969. I could not be happier with the result.
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April 2023 by Garry Alcorn
I went in not knowing too much about engagement rings. The staff was extremely helpful and took time to look through every option I had given a budget. They really give their attention to individual customers (which is rare this day and age). Couldn’t have been more happy with my purchase.
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April 2023 by K. R.
My fiance and I were delighted by our experience at Parkville Jewelers with Lisa assisting us. She had a great selection of beautiful rings within our modest budget. We could not be happier and plan to use Parkville Jewelers as our lifetime resource for our jewelry needs.
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March 2023 by Kim R.
My fiance and I were delighted with our experience shopping at Parkville Jewelers. Lisa patiently listened and presented numerous affordable options within our budget. We came out of the shop knowing we've found our jewelers for life!
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March 2023 by Melody Sawyer
Sam was very friendly and extremely helpful in showing me a variety of beautiful jewelry pieces that were very elegant and stylish. I loved the huggie earring selection, and purchased a pair of 6mm. The store is nicely settled in historical downtown Parkville, MO. Fun place to shop!
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March 2023 by Jason G.
Another fantastic locally owned business for you to support. They've been a long standing shop in the parkville area for over 20 years so they must be doing something right. We came here just to get a ring size and ended up buying a new ring. Not once did we feel pressured. They are just a family who wants to inform people of the best value in jewelry. We were very happy with our experience and plan on coming back.
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December 2022 by Jim Mooney
Parkville Jewelers is one of the best jewelry stores I've ever worked with,they are so easy to work with and the quality of the workmanship was incredible!
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December 2022 by Angela Eastwood
I am so glad I found this shop! This is now my go to jewelry store! Friendly service and awesome prices!
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October 2022 by Taylor Smith
Highly recommend Parkville Jewlers. My husband wanted to upgrade my ring for our 5 years. I walked in felt very welcomed. Took me a little while to pick out “the one” and never once did I felt rushed. I had to get the ring sizes down and originally the owner said it would take maybe a week or two. The next day after we bought it, my husband received a phone call and the owner had sized it down in less than a day. I will definitely come back for other jewelry purchases. Thank you!
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October 2022 by Melissa Martinez
I absolutely love the ring that Troy helped me design. He was patient while helping design it, had a thorough knowledge of what it was I wanted (and didn't want), and created a piece that I love AND was under budget. I highly recommend Parkville Jewelers - they exceeded my expectations and the staff were amazing to work with.
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October 2022 by Ashley Mahany
Parkville Jewelers did what every other jeweler I went to couldn’t. They were able to fix an heirloom watch from the 1920’s by finding a rare part. They have friendly customer service and great prices to go with it. They have a really unique variety of vintage jewelry for sale as well that’s fun to look through. 10/10 would recommend for any jewelry needs.