Off Broadway Shoe Warehouse in Kansas City is a footwear retailer known for its variety of shoes for men, women, and children at value prices. The store features a wide selection of nationally recognized brands and exclusive options in athletic, comfort, dress, and casual styles. Customers often find great bargains, especially when shopping for athletic shoes or children's footwear. However, some reviews mention issues with the store's organization, making it difficult to find specific shoes, as many are misplaced or incorrectly priced. Customer service experiences vary; while some shoppers appreciate helpful staff, others note that assistance can be lacking. The store's BOGO sale has received mixed reviews, with some finding it beneficial and others feeling it comes with too many restrictions. Overall, Off Broadway Shoe Warehouse offers a decent selection and ample space to shop comfortably, although improvements in organization and staff support could enhance the shopping experience.