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January 2024 by Amanda Gray
Very friendly folks!
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August 2023 by Merry Wood
Good customer service
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July 2023 by Damian Fraase
I brought my Fiat Abarth in on the 13 of June only to find out that I was a week early for my appointment. The Fiat service attendant did not bat an eye, saying, “Oh, there’s only one car ahead of you. We can get you in today that’s no problem.” Not only did they get my oil change completed but they also replaced the bulbs in my headlights and aligned the headlights properly. I was very impressed with everyone’s willingness to complete the work with a positive, customer centered, attitude.Thank you,Damian F.
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April 2023 by Tim Noland
Scott in the service department was extremely helpful and knowledgeable. Overall a great experience.
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March 2023 by Amanda Blair
Talked to John. He was very knowledgeable about the fiats that I'm looking into buying. He was also very nice in running out to tell anyone that showed up not to slip on the ice in the shaded driveway.
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November 2022 by Zehara A
Irresponsible service forgot to put back together steering wheel cover screws and rest of my battery back together. What I’m upset about is the person at the desk mentioned it was extra screws I didn’t need and to throw it away. Glad I didn’t listen and put the rest of my battery attachment by myself. Because I’m women they thought I would just take their word. If you don’t know just say so instead of lying. I don’t even want my car anymore if that’ the only place I can go to for Fiat. Apparently safety isn’t a concern.
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November 2022 by zehara abdelhadi
Irresponsible service forgot to put back together steering wheel cover screws and rest of my battery back together. What I’m upset about is the person at the desk mentioned it was extra screws I didn’t need and to throw it away. Glad I didn’t listen and put the rest of my battery attachment by myself. Because I’m women they thought I would just take their word. If you don’t know just say so instead of lying. I don’t even want my car anymore if that’ the only place I can go to for Fiat. Apparently safety isn’t a concern.
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September 2022 by J. Bithell
The salesman were kind of uppity snobish no enthusiasm very laid back for a salesman didn't send you interested other than that the cars were nice everything is nice and clean beautiful showroomZqLl
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August 2022 by Robert Perez
Great parts department fast service !
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February 2022 by Zac Swade
Find elsewhere to service your Fiat. They charged me an hour for diagnostics and we’re wrong. Claimed I needed 2 gaskets in excess of $900 to fix the oil leak. The vehicle I have is not leaking oil, it is coolant. I told them this when I took it in. I ended up taking it to a shop I trust and they said it is coolant before taking off the skid plate or oil pan.Service writers and technicians, I feel, are just trying to increase their labor hours. How can you not know the difference between oil and coolant?? If I were that bad at my job I’d be fired before lunch.
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June 2021 by Casey Morris
Coorey Sweet was the best salesmen I've seen in a long time. He let me drive what I was interested in and told me what was likely to work with my finances. I really liked his no pressure approach to sales. I'm driving a brand new 2012 Mitsubishi Mirage with 25 miles on it! Please come to Northtowne and enjoy the car buying experience with Coorey Sweet and buy an Alfa Romeo!
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June 2021 by Marie Lucero
I started off on a cross country road trip, and on the first day my little wrench light came on. I knew I needed an oil change (that I could not get scheduled before I left), but didn't know if I had additional engine trouble, so I stopped in KC and called Northtowne Fiat. They said they were booked but bc of my situation said they would squeeze me in. I arrived at 8am and within an hour I was on my way with no engine problems and the oil change done! Thanks for saving my vacation schedule!
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April 2021 by Adam Lentz
My entire experience with this dealer was disappointing from the start. First off, I submitted a trade value report for my current vehicle, and no one ever contacted me regarding it. When I finally spoke with an actual person regarding the vehicle that I was interested in (Coorey), he confirmed that the vehicle was available, and we corresponded regarding my trade. Hours later, I received an email from him telling me that the vehicle was selling the next morning. He knew that I was very interested and was trying to make a deal. There was no communication from him that there was another person interested in the vehicle. Aside from this, they had the car for 256 days, and the day that I would have likely purchased it from them, they sell it to someone else?! I feel like the car was sold out from under me. This whole experience was especially disappointing as I'm extremely picky about the cars that I buy. When I finally make a decision, it's a big deal for me. The whole thing just seems fishy, and the lack of communication from the start is unacceptable. I would definitely be careful buying from this dealer.
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April 2021 by blake D
Their alarm is constantly going off causing more noise pollution from anything I’ve ever experienced in my neighborhood. One of the most annoying things I’ve experienced since moving into what is normally a wonderful neighborhood in the north land.
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January 2021 by Jill Brand
Thank you to Bob in the service department for helping me find a solution to my “radio stopped working” problem!! You saved me from that drive from Olathe!!
