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September 2023 by Jamie Harrigan
Ordered a window for a 2022 Elantra that was vandalized. Took a week longer than what they said. I took off work for the afternoon 9 days after.Lady told me to go down the block to parts/ loading #5. Nothing marked but #3 #4 then it goes to #14. I figured out I go up the stairs to a desk. Guy takes my invoicegoes upstairs, comes down then says it's broken. Go back and get a refund. No one called me. Very large waste of Valuable time.
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August 2023 by Shireen Miller McLaughlin
I was quoted close $800 to replace the side mirror on my car at Bob Sight Kia. Instead, I went to Midway. They picked the part I needed in less than 30 minutes and sold it to me for $65. My son put it on in 10 minutes. The customer service at Midway was excellent and you can't beat their prices!
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August 2023 by T Smith
Thomas has amazing customer service! Very knowledgeable on parts and a benefit to Midway for sure. I will see him when I need more parts! Thank you Thomas.
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July 2023 by James Barr
Jessica was awesome, she has GREAT CUSTOMER SERVICE, she made my day, even though I showed up at closing time. SHE DESERVES A RAISE????????????
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July 2023 by Olive D
I brought a part from them on EBay. I got the best price and the costumer service was excellent! Thank you so much!
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June 2023 by CISCO
I gave Jessica Coleman $215 cash last for a 05 f250 charge air cooler and called Friday of last week to see if it was in they said no. Now I lost my receipt and somebody told me that nobody has bought that item recently have left a message to Jessica and have called multiple times today and Just get the runaround. Also my phone number is on file. Pretty sketchy. ;)
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June 2023 by Brandon Stetzenbach
Ryan at Midway is always able to take care of me. They are fast and helpful and beat everyone’s prices.
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May 2023 by Innka B
Liars, I drove an hr away needed a Part they claim they had in stock, waited for ever. They come out with wrong color and part, paid cash they refused to pay me refund how I paid . They will blame their computersystem!
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May 2023 by Darius
Jessica Coleman was awesome and helped me and my girlfriend with our needs. She guided us to the right parts and helped us and knew exactly what was needed. She was amazing !
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May 2023 by dale martin
Staff is very rude and act like you are bothering them. I had to wait over 20mins for them to acknowledge me because the three people working behind the desk were too busy talking about what they were doing for lunch I was the only customer there at that time. The gentleman that helped me priced me a used seat switch for $75.00 and I explained to him that a brand new one only cost $25.00. his response was I don't make the prices. He didn't even try to relook it up to make sure it was the right part that I was asking for. This is the second time I have been there and both times they were very rude. Bought a rear end last time and took them over an hour to get it to me and it was already pulled.
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April 2023 by Eric Willard
I bought a Ford Explorer door here and when I arrived it hadn’t been pulled yet because I didn’t officially reserve it the day before. Some dum dum damaged it in the yard and Merlin really helped me out. He gave me a fair deal and would make an exception if it turned out getting the damage fixed turned out to be a headache. Would go here again.
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April 2023 by KAN Concepts
Johnny is my go to guy at Midway. Always helpful, very knowledgeable, and friendly! Highly recommend reaching out to Johnny the next time you order from Midway. Thanks Johnny! -Alex
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February 2023 by Phumlani Madonsela
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December 2022 by Fred Johnson
Service Desk is great help knowledgeable on Auto Parts. Make sure to get your quote's in writing. You need a auto part they go the extra distance to find your Auto Parts
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December 2022 by charles fugate
Make sure you always purchase a warranty. Especially when purchasing an engine and transmission.they buy a lot of flood vehicles and they do not tell the customer if the parts you buy have been in a flood.I know this first hand because I used to work for them.Service: Part finding & extracting
