-
April 2024 by Amy Cones
New management stole from the dead unsolved homicide
-
March 2024 by Kavan Hobby
Very good discount perfect time to buy good items
-
February 2024 by Phats
I had to go here because metro pcs phone tech support wasn't going anywhere and kept pushing me to a chat line that kept giving me bad info and no real person for a broken phone. Not only did (Miss Luz <-100 Stars) pull her own phone out and called and jump threw impenetrable hurdles she was able to after 15 mins get a real person on the phone. It took another 20+ mins to complete the insurance claim and have the new phone shipped out.
I returned to again and thank the all high (Miss Luz) was in and she worked magic to get my new phone online with an actual real person who she forced to get there supervisor to complete the transaction and get my new phone online.
Thank you Miss Luz you are the best.
-
January 2024 by Joshua Holt
I actually went to Cricket first to try and port a second business number over and was told to go to Walmart to get a chip blah blah blah . So I went to this metro and Lovely said no I have you covered. She was very professional got my number portered over in 10 mins. Now I'm gonna use metro for the rest of my companies numbers.
-
November 2023 by Matthew Moore
This store is great. Jasmine, the store manager went above and beyond to help me get my new phone and the service back on.Even if it's out of your way I recommend going to this store instead of most of the other ones.
-
November 2023 by Jacob Warren
Would never recommend. The insurance is a lie and it cost me $300 to get a new phone after I'd never been late on a payment with insurance or bill.Say anything to get you as a customer then you're screwed if you need them after that.I hate Metro PCS.And the service area is awful in Midtown to South Kansas City
-
September 2023 by Shirley Gunn
Went to get a couple of car phone chargers. They seem to work longer and better than the cheaper ones.??
-
September 2023 by Toni Collins
My husband likes the.
-
August 2023 by Annabel Uwaemenyi
Jas is a sweetheart and very professional. Thanks for the cable chord. My phone's charging normally again! Great staff here! Definitely better customer service over the location on Blue Ridge and Longview Road. Two Latin chicks actually called the cops on me after I complained about a phone I purchased that was defective. The location on 39th and Main is closed, too. Hope this location does well! Thank you for the kindness!
-
August 2023 by alexander Mantilla
They lack knowledge of customer service and they serve people very poorly.
-
July 2023 by DaD22 AD200
The lady her name is muna she just awesome professional fast. I really recommend this location because either location are ???????? No, comment
-
June 2023 by Eliaz Saquich
Excellent, they helped me very quickly and excellent service
-
June 2023 by Rita Rainey
The staff at this location went above and beyond to assist me
-
April 2023 by Rob Schuler
Poor experience explain the situation and they didn't even look my account up just said nah like doing their chit chatting in the back was more importantJust shoo'ed away like I wasn't even welcome to come inside
-
January 2023 by Joe G.
I was fairly impressed with the help that I was given from the young lady who was behind the counter. She addressed my needs and helped me look through the merchandise that she had available, and quickly assist what would work for me. What I didn't quite enjoy was her demeanor of shock when she didn't realize I was in the store. Given for overall customer service it was pretty good.
