Mattress Firm Shoal Creek is a trusted destination for quality sleep solutions. Their team of Sleep Experts® undergoes extensive training to provide personalized recommendations and ensure customers find the perfect mattress, bedding, and accessories. Shoppers can browse America's best brands, including Sealy®, Tempur-Pedic®, Sleepy's, and Serta®, all at low prices. The store offers a Love Your Mattress Guarantee®, allowing customers to try out their new bed for 120 nights and return it if it's not the right fit. The level of customer service at Mattress Firm Shoal Creek is consistently praised, with knowledgeable and attentive staff, like Adam and Becky, guiding customers through the selection process and answering all their questions. Customers leave the store feeling satisfied and confident in their purchase, ready to enjoy their best sleep every night.
I had a great experience. The representative asked me what I was looking for and pointed me to several different options that would all fill my needs.
I believe the salesman's name was Adam. He did a great job.
I hope I am as happy with the mattresses as I was with my purchasing experience.
November 2025
The level of customer service was top-notch. When we went in we didn't have alot of knowledge, and wasn't sure what we wanted. Adam was extremely helpful and took the time to answer all our questions. And we walked away feeling very happy with our purchase.
November 2025
Shoal Creek Mattress Firm was very helpful and informative when we were looking for a mattress. Both gentlemen in the store offered great advice and was very informative on how to use our new adjustable base. We would use them again for another mattress need!
