-
November 2023 by Briauna Washington
Great service. Both Carlos and Julia did a great job helping me and my husband.
-
November 2023 by Eugenia Castro
I am glad to found that place. I bought a mattress with the help of Adriane who was very kind and explained me everything I needed to know before I make the purchase. Thank you!!
-
November 2023 by Scott Pike
The associate that helped me was super helpful. Totally awesome. Loved working with her. Would recommend for everyone.
-
November 2023 by JT Eberhard
Haven't even gotten the mattress yet, but that's not important. What's important is Carlos. I know all Mattress Firm employees have "sleep expert" printed on their company vest, but Carlos is the reason those two words were first combined. This man was pleasant, knowledgeable, and never put pressure on us. Carlos is the MVP. Carlos deserves a raise, a pizza, and a trophy. Two pizzas.
-
October 2023 by Kevin Kelly
I had a great time visiting this store and choosing a new mattress! Julia is an excellent sales person! She managed to give just the right degree of attention without asserting any high pressure sales pitch. Plus she was able to clearly answer my questions.
-
October 2023 by Brad Erich
JC was great to work with today! He gave us his honest opinion on mattress options, was thorough and detailed in his answers/explanations for our questions, and was conscious about his recommendations within our price range. I would recommend this store and certainly working with JC.
-
September 2023 by Slen Rogers
They were really patient and knowledgeable. Great service.
-
September 2023 by Tyeree Brown
JC had great product knowledge and helped us get in and out efficiently with the mattress we wanted.
-
August 2023 by Stephan Simmons
I got great assistance from Julia, identifying a price range, the mattress material, and the best brand type for me. I’d visited the OP KS mattress firm and been helped by Venice the day prior; and Julia made sure to credit Venice with the sale for commission! Quality ladies and good service for a first time mattress buyer.
-
July 2023 by Elizabeth Gamble
Had a great experience buying a mattress. Julie was so knowledgeable on all the products. Lucky to have her representing this company. Store was clean. Had lots to chose from.
-
June 2023 by Andrew Whitsell
The service was great at the time of the purchase. 2 years into owning our mattress it started to sink in on both sides and became very uncomfortable. We submitted all of the information to Mattress Firm but apparently it didn't meet all of the criteria needed. This was an $1,800 mattress, so I would expect for it to last longer than 2 years. I have purchased all of my mattresses from mattress firm to this point in my life, but I will no longer be a customer.
-
June 2023 by Jelene Wynn
Carlos did a very good job telling me the details about each of the Mattresses that I looked at. He listen to what my needs were and helped me pick the best mattress for me.
-
May 2023 by Diana Ketron
First time around I was very satisfied, I accidentally bought the wrong mattress waited it out 21 days. Spoke with Carlos over the phone we had a few days of communication back and forth before resolving. He made sure to get back to me. Very satisfied
-
April 2023 by Jerry Vegder
Your salesman was friendly, informative and helpful without being pushy. That made for an easier time for me in making my decision for buying a new mattress. Thanks.
-
April 2023 by Shawna Miller
Our salesman was Matthew he did amazing. He was very informative, was super friendly and genuine. Made shopping for our mattress enjoyable. We are excited about our purchase! Can't wait to sleep on our new bed!
