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November 2023 by Nadia c
Sebastian was amazing! I love that Kevins Car wash has everything you need even the stuff you haven't thought of. As a mom of boys this place saves me time, sanity and the ability to have a little peace in a clean car.
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November 2023 by Iliana Colston
Car wash messed up my front license plate and back windshield. Asked employees in the past if something could be done about it and none would be actually helpful. Today however a guy named Isaiah gave me the information needed. And was extremely helpful! He helped me a lot and I could finally submit a form for what I needed. Super thankful for his work here. He was polite and helpful! Thank you Isaiah!
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November 2023 by Jeff
Get there early, closer to the building you will find towels. Towels further from building are rare. Been going here since February of 2022 and absolutely love it.
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November 2023 by Shelbie Whittington
Awesome car wash. The underwater experience was pretty cool, but the vacuums and all the things to clean up the inside are what makes this place stand out. Very nice car wash. The clerk was very helpful and patient with us also! Another plus, there's an oil change place in the same lot.
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November 2023 by Stefano Bardelli
This place is awesome! The tunnel gets most of the gunk off my car and I can drive up to one of the stations and thoroughly wipe everything down. They literally have everything you need, towels, interior/multipurpose/tire cleaner, vacuums, and even a mat cleaning station. By far the most equipped car wash I’ve been to. Shoutout to Isiah for the helping me out with the vacuum! Give the man a raise! Highly recommended this spot!
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September 2023 by Allan Jose
Kevin's Car Wash is absolutely amazing! ????? I recently had the pleasure of visiting and I have to give a special shoutout to Kimberly, one of their incredible employees. ?? She went above and beyond to ensure that my car was sparkling clean and shining like new. ?? Her attention to detail and friendly demeanor made the whole experience enjoyable. I highly recommend Kevin's Car Wash, especially with Kimberly on the team! ?????Services: Vacuuming
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September 2023 by Carl G.
Everyone at Kevin's are very friendly and the finish on my car is fantastic. I won't go anywhere else to clean my car. They have everything you need for a clean car inside and out.
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September 2023 by Kenneth Hilton
This afternoon I stopped at this car wash for the last time. I purchased the premium wash. After the wash was done I notice that the flare gaskets on my vehicle were damaged and missing. The manager approached me after the incident stating that I failed to read the sign stating that their car wash was not responsible for any damages and any vehicles 5 years or older. This was however only told to me after the vehicle was damaged. The staff failed to inform me of any liability that this could happen. My vehicle has clearly aftermarket parts. I stated on my arrival that this was the first time I have been to their car wash but they still failed to inform of the possibility of damages. I have never been through a car wash that has damaged my vehicle before, so as a normal customer of a service I did not this that I should be worried of the concern to my property. Kevin’s Car wash refused to watch CCTV Footage of the incident and review the clear damages as well as provide me a refund. I am very disappointed and dissatisfied with service and hospitality. My family has been members with the wash for sometime and referred me to the location. I would not recommend anyone to this wash again. The manager failed to provide me with customer service information or even his name, which I later to found out to be Paris Powell. I left today with about $200 in damages and a dirty truck. Thank you Kevin’s Wash Kansas City!Services: Polishing
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September 2023 by Hayley Robinson
I was signed up for a membership that I DID NOT ask for. I was told the man who did it was fired and directed to a woman named Kori who is accounts manager. I’ve called 4 times, left 3 messages just trying to make sure I’m not signed up for a membership and to get my $30 back. No calls back. Nothing. Do not go here. Keep reading the reviews. I’m not the only one.
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August 2023 by Anna Catlin
I go here all the time and I love that they provide towels and cleaners to give my car the full detail. It’s really the only car wash I’ve been to where I feel like I’m getting my moneys worth. AND the vacuums ALWAYS work!! That’s a win!
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August 2023 by Cherrelle O
Zay was very helpful! He took initiative by noticing my floor mats were dirty and offered to wash them for me. It is a very hot day and I was parked on the end of the lot so I was very appreciative of him taking care of that! He could’ve easily bypassed me. It is great to see employees going above and beyond!Service: Vacuuming
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August 2023 by Karla B.
If you're trying to land a subscription, move it to a different lane and continue to take peoples money for service. Don't make people wait because you're trying to sell. The staff ignores you and puts emphasis on selling recurring bank charges.
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August 2023 by Dixie G.
Been trying to cancel my Membership for 4 months straight, but they keep billing me. I now have to go to the Bank and put a stop payment to them.. Ridiculous and unprofessional..WOULD NOT RECOMMEND !!!!
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August 2023 by Anna G.
I came in to wash my car only to use the vacuum and turns out they werent even working. I asked for help because I either wanted my money back or get a free wash and the kid disappeared and never showed back up. Waste of time and money. Sketchy place! They KNEW their vacuums weren't working and still charged me anyway. Beyond upset at the waste of time and money, and especially belong lied to!
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July 2023 by Shelley O.
My tire was slashed going throuh their carwash, once I drove out onto the street my tire went flat. I called immediately and they said i needed to file a claim. I did just that. Apparently things happen so often they have a QR code to file claims. I told them while going through the car wash almost to the end it felt like my car dropped or hit something. I reviewed the video they said it was my fault i was too close to the edge and it hit the rail, i must have moved my steering wheel. The machine is in control of my car but yet they say this is my fault. Ive gone thorugh that car wash179 times, I know that once you drive through put in neutral you dont touch the wheel until you see the green light! I have an all-wheel drive 2022 VW, my tire cost 225.00 plus had to but an additional one costing me 550.00 total because you cant just buy one with all wheel drive you need at least 2. They gave me the run around refusing to answer my calls, hanging up when they saw my number at the burlingon location. Always saying manager not in, telling me they sent the email 5 times which i never recieved, till i went up their in person. when i went up after numerous call the staff lied twice about manager Paris not being there they gave me another supervisor who didnt want to deal with it said "you want Paris" let me go get him. How rude! I cant even cancel my membership easily, i had to fill out a long form which they need to approve. of course they ran my card again becasue im sure they are so busy they havnt gotten around to canceling it. I'd think twice before going there or getting a membership!They dont care if something happens to your card just as long as they get paid!
