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September 2024 by Sean Dougherty
I have used Hendrick before and had such a good experience that I was willing to wait for them to have availability to repair my CR-V after a recent collision. They once again did an outstanding job and made sure my vehicle was repaired right the first time. Will Combs was my point of contact and he kept me in the loop as the work progressed. Will and Hendrick made it easy for me.
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September 2024 by B Coy
The woman that runs the front desk should not have customer interactions whatsoever. Was rude, condescending and zero people skills. Never got the chance to see their work as she was the only person there to interact with me and I would never choose Hendricks after these interactions.
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September 2024 by RedBullKC
Impeccable service! Tony was impressive to work with and a professional in his business! The appointment was made and he was promptly on time and cordial upon meeting him! The facility was inviting and well laid out for comfort while waiting! An accommodating business which has the reputation of the "best of the best" in the KC metro area! This is the only place we'd go to have our vehicle repaired when everybody else tells you it's not worth it! Make your appointment and ask for Tony!
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September 2024 by S M
Super happy with Hendricks ! Paul made this so easy and kept me update through the process! Picked up my car today, looks like new! Thanks
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September 2024 by Andy
Consistent excellent work AND customer service! Started with a collision that I took to a different well-reputed local BMW collision center who did a terrible job. Worked with insurance company to have Hendrick redo they work, and they did it beautifully! Specifically, I worked with Wayne Malott who has been responsive and helpful throughout and since.
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August 2024 by Brock Lathrop
They kept me updated every step of the way with my vehicle. And my bumper looks even better than before.
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August 2024 by Abinash Parida
Tony from Hendrick has taken care of my Vehicle. He provided 5-star service to me. Thank you Tony for taking care of mine Car
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August 2024 by Gregg Frost
Excellent and professional at all times.
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August 2024 by Britany Leiker
My car was ready a day before expected. Looks as good as new, maybe even better than before the damage.
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August 2024 by Heather Leonard
Their customer service team is top notch!
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August 2024 by Focal Alchemy
Wayne was so helpful, he took the time to work with our insurance company which isn’t always easy as we all know. They are responsive, and keep you updated on progress. Thanks Wayne for saving us close to $1500! And thanks for the good work!
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July 2024 by Yuriy Rozhener
Tony and his team did a great job. I highly recommend the collision Center!
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July 2024 by Lenny Cohen
Excellent service!
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July 2024 by Joanne Baxter
Excellent work. Good communication. Derek was especially helpful.
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July 2024 by Kristen Baker
I called on 7/3/24 at 9:48am, so they have been open and were not about to close, as a possible customer. I asked the lady working if they worked on my type of car, she said yes. I asked her if they also could paint match my car... she hung up. This is not a good look on the company. I was recommended to bring my business here, but decided not to just on how rude this lady was.