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May 2024 by Matt Kolokowsky
I used their website for a business purchase. Their email response was prompt, their delivery quick, and their prices (closeout sale) were low. I'd buy from here again!
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May 2024 by Griffin Peoples
I am looking forward to it again
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May 2024 by Dirk VP (DVP)
The hardware store you wish you had instead of the mostly useless big box store you're stuck with.
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May 2024 by J. Colin Glatz
Super helpful and knowledgeable staff; best selection of made in USA tools and new old stock, plus they'll draw your requested artwork on the box!
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April 2024 by Andy Keith
This is one cool place. Need a USA-made 10 degree offset wrench with 7/16s on one end and 3/8s on the other, they’ve got it!!! I only wish they were open later.
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April 2024 by d burrows
Great knowledgeable owners. Ask some questions and find some history. If they don't have it they'll either tell you it doesn't exist or where to get it.
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March 2024 by Robert D.
So happy places like this still exist. I purchased four pairs of Malco locking pliers from Harry J Epstein Co. Their prices beat everone by a substantial margin, so much that I wasn't even sure they were legit until I did my research. I saw that they were a business since the '30s and have been in the same location since opening. They are a business that still does business the old fashion way of having people there to help you. If you do an online chat, there is an actual person responding. If you call, there is a person who will answer the phone. I love places like this and will try to give them business whenever possible. I did have a question that I sent to them through a chat, and someone quickly responded. I placed my order on a Sunday, and they were shipped on Monday. The package arrived to me in Los Angeles in a few days, and was very well packaged, with substantial wrapping around each plier to assure they arrived in good condition. You could tell a person wrapped them by hand and cared about what they were doing. I can't recommend places like these enough and hope they last another 100 years. I am very satisfied and will think of them first next time I need something else they provide. Please help keep businesses like this alive.
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March 2024 by Zachary Bass
Great prices on great stuff!
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February 2024 by Scott Filkins
Very knowledgeable and helpful staff. They really try to help you find what you need.
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January 2024 by Anna Sublette
Like going back in time. Helpful and knowledgeable.
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January 2024 by Troy Copa
This tool store is always a pleasure to walk into. The staff are friendly and knowledgeable and their everyday prices are hard to beat. They carry pretty much any hand tool you can think of and then some you wouldn't. Once you've gone here once, you'll definitely be back.
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December 2023 by Parker L
Must visit store for anyone interested in quality hand tools.
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October 2023 by Ralphie S.
Speaking with a Canadian at a music conference this past May; I asked him what was the highlight of his first visit to Kansas City. His immediate and enthusiastic response was "I finally got to visit Harry J Epstein!". I was not familiar with the business even though I had lived in the Garment District. He explained that as a woodworking craftsman he bought a lot of his high-end tools on-line and had them shipped to Canada from KC because of the top of the line and rare items that HJE carried. He also told me that they will create a wonderful hand drawn piece of art on the order if you request "box art". He urged me to visit and this week I popped in before heading to work. I'm not a craftsman or even a slight handyman, but my visit was amazing. The quantity and variety is mesmerizing and I only visited the ground floor and basement, the top floors I saved for a return visit. I now just have to determine what my carpenter buddy needs as a Christmas present before returning. The journey into the basement was quite memorable, it felt as if wandering down into 19th century Kansas City's underbelly. I feel quite out of touch that it took a foreigner to get me up to speed with a 90 year old Kansas City retail icon. I so glad that such an old business has kept itself relevant and grown it's sales and reputation internationally in the digital age. May Harry J. Epstein Co prosper into the next century.
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October 2023 by Jacob Adler
Great lace to check in on once in a while.
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October 2023 by Michael Bright
A must to place for any one that loves quality tools. They carry more American made tools than any place I know.A Kansas City Icon.