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“I had called at least 20 banks asking about a construction loan on renovating a historic property and time and time again they all laughed and said "we don't do that". Central Bank was the only bank that actually listened and even provided excellent loan terms. They took me from the construction phase all the way to a mortgage and were massively patient and helpful at every step of a very long process. I'm eternally grateful there are still banks willing to color just a bit outside the normal lines and actually help people. Without them I literally wouldn't have a home.”
“Great Service at the Crossroads Location. They are always friendly when I visit. They operate very efficiently, Would Recommend this Mazuma Branch to anyone ! Thank you all !”
“I was brought into Mazuma by a friend who knew they were going to be able to take care of my needs and help me out answering the questions I needed to know. I was quickly able to sit down with Teri Lipton to discuss what I needed to. I was able to be heard and listened to through my anxiety until I felt safe and felt comfortable. She immediately made me feel that my money would be safe with Mazuma. I was able to open my account with no issues. I left after opening my account with a big breath of relief. Highly recommend.”
“Nothing but positive things to say about the Dearborn, MO Central Bank! The folks here are friendly and eager to help in anyway possible. But more importantly they are accurate. I’ve never had any issue with inaccurate transactions. We appreciate our local bank branch and those that work here from our community! The staff are always kind and pleasant and a pleasure to work with!”
“Deborah, at the Ward Parkway branch, is my “Go To” girl! She always has good advice and I KNOW I can trust her! She is sweet and kind and extremely knowledgeable! Thanks, Deborah, for all your help!!!”
“What an awesome experience. The atmosphere in this branch is definitely about customer service. Tana and her team greeted me with kindness and understanding. Tana took care of our banking needs quickly, with professionalism.”
“The employees at Security Bank in Liberty, MO are great to work with. Most of my bank activity is with the drive-up window. They are friendly, efficient, and go beyond to try and handle my business so I don’t have to go inside. The bank’s website is easy to negotiate. I can look at my accounts very easily between bank statements.”
“Good bank Erica is the best central bank worker they have in the whole world. She’s the best at her job she does a really good job at what you need.I would recommend it to anyone.”
“My whole family has done busy with First Federal for many years. It was my first checking account when I turned 15! Everyone is always so helpful and nice. The manager is very accommodating and helps anyway she can. All around a great place for your banking needs!”
“Not only have I been a member with this credit union for 20 yrs, I'm a team member here as well. I recommend everyone to check us out if you're not already a member. We'd love to have you be part of something great.”
“Lane is always a pleasure to work with! The last time I was here, he told me about the customer appreciation food truck and it was such a nice way to bring the community together.”
“I'd like to compliment Carter Case at our Security Bank for his professionalism and super customer service that I always receive each time I ask for his assistance. He has taken care of numerous CD renewals promptly and with great customer service and a welcoming smile. It's a pleasure to have Carter take care of our banking needs.”
“Every business in this country has to do business with a bank, hopefully often…. But I’m confident no one else gets the level of customer service and superior guidance as we do from our local rockstar team , Annette, Mary, and Hailey! Every single day they go above and beyond in their demand for excellence! We are a small company and often wearing multiple professional hats simultaneously and their support makes our lives exponentially easier and simply better. Kudos to this branch and its employees in general!”
“Capitol Federal gets two thumbs-up from me due to their excellent customer service. I have banked at the Ambassador Dr. branch for several years now. The branch manager and associates have always been available and very helpful. I feel a high level of connection and trust with them on each visit.”
“Adriana Miranda at the Gladstone location helped me to acquire a loan. Adriana was very knowledgeable, professional, kind and efficient. I really appreciated her help!”
“I went to my local UMB for an issue I was having and two of the representatives and myself ended up laughing and joking around making my banking issue that day a great experience!”
“This is my favorite branch of Central Bank. I have done business with the same sweet ladies at the N. McGee branch. My pups are even well known and treated like family! I couldn't ask for better customer service!”
“I went in to the bank because I saw charges on online I did not make. The lady that helped me walked me through what I needed to do. She also called me later that day to see if I had done my part. She was really concerned about me.”
“Carter, Lauren, Darrick and Travis are excellent with customers! I love to do my banking here because they are always welcoming and helpful. They have talked to me about the new lifestyle loans which sounds terrific, I will definitely be taking you up on that. Thanks for excellent customer service.”
“Sydney Wood is an amazing teller. She helped me through a very difficult time after my mother died and I had to take over her finances. I couldn’t have done this without all the help and guidance she gave me. It’s nice to have a positive banking experience, especially through something so difficult.”
“Michael Thomas of NASB was the most helpful during the process of our mortgage and truly went above and beyond. Could not have done it without him and would recommend ANYONE to him.”
“I have been a member of this Credit Union since the mid 1990s. I have always had a great experience dealing with them. It’s not just the credit union’s policies but most of all…they’re employees!!! Recently I dealt with Ginna and Peyton and both of them were so helpful and genuine. They both made my auto refinance transaction so easy and smooth! It was absolutely wonderful to be treated in this manner!!! Kudos to the Credit Union and all of their employees!!!!”
“The best Bank institution ever and the people in this branch are the best starting from Andy the manager, Jose y and all the employees are so helpful, professional and great attitude Thank you Security Bank of Kansas City.”
“Love banking here the staff is friendly the services are fast and my money personally feels protected. Equity bank is the way to go! So many awesome features that no other banks offer. 10/10 I definitely recommend.”
“My mother first Bank at UMB and started me out on a savings account at UMB that happened back in 1975 when I have my first job and we've been connected ever since”
“I have had a relationship with BOK financial for years and the Brookside branch is by far my favorite. Jonathan and Jeffrey are always so kind, welcoming, and such a pleasure to work with. I always look forward to stopping by this location.”
“Heather was awesome.She took this old lady's hand and walked me through each step caefully.She knows me.Thanks for helping put my info in.Great sprit keep her.”
“The new cashier was not very helpful, but I understand she's new, I give her 2 stars. But in the future she should be pl, please don't fire her, re train her. But I want to give a review on the independence avenue branch, the drive through teller is cheating elderly people when we buy money orders, she got me once and I didn't pay attention but the next time I went to get money orders she tried it again, I have called the manager and left a message numerous times about her and never got a response, I have to drive all the way to the wornall office to do my business, I don't trust that bank anymore and will NEVER use them anymore”
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“Our office just closed on a purchase with NBKC. The buyer switched lenders midway through the process. NBKC was able to have the file cleared for closing well in advance of closing. They’re a great team to work with. Super fast and efficient. We were very impressed!”