Firestone Complete Auto Care has been serving the community since 1926, providing a wide range of vehicle services in Kansas City, MO, at 13620 Washington St. Customers appreciate the quality service, friendly staff, and fair prices offered at this one-stop shop for automotive needs, including tire sales, alignments, oil changes, and repairs for all vehicle types. Many have been loyal customers for years, praising the reliable service for both minor repairs and more complex issues. One reviewer highlighted an exceptional experience with a staff member who demonstrated outstanding customer service by addressing a minor repair quickly and at a reasonable cost. Another customer valued the thorough inspections provided, especially when diagnosing brake issues, noting the absence of pressure to perform unnecessary work. Overall, Firestone Complete Auto Care is recognized for its commitment to customer satisfaction, making it a trusted choice for Kansas City residents looking for dependable and affordable auto care solutions. Customers can easily schedule appointments online or visit the shop to ensure their vehicles remain in top condition.
Excellent customer service! Done before promised time! Friendly!
May 2025
Always a pleasure to be in the service of Firestone and tires. Quality service with great customer care at a very fair price.
April 2025
This store is my go to when I need tire service (repairs, replacement etc) as well as oil changes and services for older cars I've had over the years where warranties etc. are no longer a thing. Always very friendly, helpful and the prices more than fair. I recommend them highly
