FedEx Ship Center in Kansas City, MO, offers a range of services including packing supplies, boxes, and various FedEx shipping options, such as expedited and economy services. Customers can also hold shipments for pickup or schedule deliveries via FedEx Delivery Manager. Many reviews highlight the friendly and helpful staff, with one customer expressing gratitude for an associate who made their experience much less stressful. While some customers noted issues with package deliveries, especially to apartments, they appreciated the efforts of the employees in the store. The center can get busy, but the staff works hard to maintain a pleasant atmosphere despite the lines. Overall, while there are some frustrations with delivery issues and customer service experiences, the positive interactions with the staff at the FedEx Ship Center leave many customers feeling satisfied and eager to return.