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June 2023 by camille reed
I done came down here! The man left to goto the bank and closed the store. I don’t really care where he his and his excuse, but this is an inconvenience. Plus there’s a employee outside waiting telling everyone the store closed
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April 2023 by John P. Hamilton
I went into this store to grab a couple of things. As I am shopping I see one of the employees and the assistant manager searching the area of the store where I am located. I get what I need and start searching for the other things I need. The female employee approaches me and says, "You're banned from the store" . I reply by saying, "Excuse me" . She starts explaining when the assistant manager comes up and says you were asked not to return to the store. I say what, I just moved from Colorado and this is my first time I have been in this store. He says you were stealing o say what. He says I saw you putting something in your jacket. I say my personal property. He then says just take out and show me what it was . I say no so he says well I am denying you service. I say what call the police because they can't make me show them what's in my pocket. So he follows me through the store until I got to the register and then told the clerk not to ring up my items because he refusing me service and then told me not to come back to the store. I took his picture for identity purposes. He followed me into the parking lot then took pictoof my vehicle. I told him I would be filling a complaint with family dollars' corporate office and filling a civil complaint for slander and public humiliation. I go to another store and ask for the general manager's name and number and was told they're not allowed to give that out. I would have to leave and message and have it relayed. I will update this once I've filed a civil complaint with the courts .
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April 2023 by Gloria McCullough
The lady's that work their, are so sweet and kind to the customers. God Bless.
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March 2023 by Lisa Williams
The Family Dollar on 18th KCMO is horrible. I just left & it was 7 people in line. One cashier but 4 employees. No one working but the cashier while others watch the long line. Ajax on sale 3 bottles for 5 however sale price didn’t ring up & cashier didn’t try to correct. She didn’t have anyone check the isle for the sale sign nor check the flyer. She didn’t try to assist at all. Employees act as if they aren’t there to work & act bothered. I normally try to avoid that location even though it’s the closest to me. It’s always a discouraging experience when I go there.
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February 2023 by Linda Holding
This store at this location use to be good experience, not anymore. I been getting price changes when I get to the counter. They have sign with the price under the items , but it changes up when you get to the register. And the cashier says it's still cheaper here. Well that's not exceptable. We shouldn't pay more because they want to make money, and change up. I will not come to this location again .
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February 2023 by Nichole Delacruz
This store should be closed down every time i try to go to the store doors are locked . Employees are extremely rude . They get paid to do nothing. They lock doors and put signs on them everyday just to avoid working . Why is this store not shut down yet
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January 2023 by marcus williams
Great store , clean , everyone is nice here and respectful
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December 2022 by Darlynn Thompson
Friday,December 16, 2022 at approximately 12:40 pm, I'm checking out and a laundry detergent that was on the shelf, priced at $9.75, was actually $12.25. I requested the manager, whose name is Marcus, to make him aware of the problem. He rudely stated that he cannot change the price and that he has a lot of new employees. I stated to Marcus that I wasn't asking for a price change, but that he would be aware of the inconvenience to customers. He was again, very rude and dismissive. I stated that customers should be taken in consideration and new employees should be properly trained. Marcus impathically stated that he is doing a GREAT job and wasn't concerned about the mix up. I suggested that he would have been better off pardoning the situation and offering an apology for the inconvenience. He found no reason to offer an apology with a respectful attitude. He is clearly not effective management material.
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December 2022 by Curtis Parris
Nice place, I guess. If you don't mind most of the isles being blocked with carts of product still needing to be put away,
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November 2022 by S DeWitt
Tonight my fiancee took my son down to the store to purchase a tank of propane for a heater to keep water lines from freezing,I suggested to go here since it is close to the house, so they go there a little after 5:30 pm an goes in an says he wants to get a tank of propane, the cashier at the register says she doey not know how to ring it up an hollers for help an hears they are not selling any tonight, he says well you just lost a customer an she replys her to as they are walking away to him don't come back he says i sure won't ,So a rude cashier an mouthy ,why is it a customers fault that your store got a truck delivery ,I mean may be new but where is the training so they can handle sells, i mean if your just hiring body's to do a job an has not so good customer skills then you are missing something, I mean A Manger or General Manger doesn't want to hear complainants ,but they went to the other family dollar further down prospect ave an was helped an sold one,so we will go a little further to be treated better by employess,
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November 2022 by Tee Williams
This store is terrible and never opens on time went there a few times after 9 am and wasn't able to get in
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October 2022 by Tabatha Barr
I didn't even get 5 ft in the door before the cashier yelled and asked me to take my purse back to my car no I'm not going to take my purse to my car because it can get broken too they see me take my purse back out here I do not think so I'll be taking my business elsewhere
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June 2022 by Lori Nightingale
They say on the website that they open at 8:00 a.m. and they are never open at that time. They never have enough cashier's, can't give cash back, items are always out and there milk was out dated. If that's not enough to ward me off from shopping there I don't know...
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February 2022 by Ernest Morrow
Love the place. Good prices for good quality merchandise....
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January 2022 by Mrs. K Hamilton
Had everything I needed on a budget! I promise you this, I got to the cash register and asked the young man, " does this look like it's over $50?" He said, "no, it look like about $30- $40", I said, "good, because I don't want to be embarrassed!"? ( it came to $52 and some change! I'm glad I grab them ones I had out of my cup holder?) Thank you for being so helpful
