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August 2023 by Colleen LaFever
We lived here for over 4 years and recently moved out to change the scenery. The management changed several times. The management there now is phenomenal. Ashley is hands down top notch!!!!! Very bittersweet moving.
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May 2023 by KALYN DECKARD
I wish I could give this complex Zero stars. When I first moved into my apartment there was flooding within the first week. Despite this, I decided to carry out my lease and even resigned for a second year. Fast forward to today- I cannot move out of this complex soon enough! I have lived here for almost 2 years as a responsible resident who has always paid rent on time. This complex lacks security and is short staffed. They are unwilling to work with me on safety concerns they are in violation of. The vandalism of cars, homelessness in the area and lack of security footage are my main concerns with this complex. My car was stolen twice from street parking right outside the complex and they are not able to provide me any video footage of the occurrence. I moved my car to their gated lot for "secure" parking which is a joke because the security is lack there of. The gate is a 3 ft fence that you do not even a fob to enter the lot. My car was vandalized after putting it within this lot if that tells you how secure it is. They advertise that they have Homeland Security on stand by however they are only on the clock 9pm-5am. A homeless person was camped out on my floor and i tried to call around 7pm to get security out there to take care of the issue but they told me they wouldn't help me until 9 pm, they told me to call the police and that they would call me at 9pm to check in. I never received a phone call.The top management (Jaymee) is unresponsive and unwilling to work with you on adjusting fees.The walls of the complex are also very thin, so you can hear your neighbors conversations, walking around, music, etc. I would think twice before choosing Emery lofts or any loft under Artisan KC.
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March 2023 by Todd MacLean
I love these apartments. Many seem to be newly renovated with new appliances. This location is fabulous … walking distance from the TMobile Center. What a fun place to live. There is a great community room and fitness center. The staff are helpful, kind, and love dogs.
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October 2022 by P Davis
Filthy dirty entrance, homeless people at every door, dead trees and plants, etc. called the KC Health Dept three times about the dumpsters, old furniture and dozens of opened garbage bags rodents every day. Its gross negligence over the past year by the owner.
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September 2022 by payton m
Poor management - almost non-existent and the price is no longer cheap. Rent is comparable to other apartments in the area with better amenities and the buildings are better kept. They are constantly scamming you of your money - they got rid of our apartment reward system without notification and lost over $100. Packages never locked in the package room and parking gate consistently broken. You will also enjoy the homeless that live in this building and never get taken care of. I wish I would’ve read the reviews before moving in - please avoid these buildings at all cost.
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August 2022 by Meghan Beaver
Worst living experience I’ve ever had. The best decision I made was only signing an 8 month lease. Throughout my time living here I had several maintenance requests that were never addressed, had to walk up/down 6 flights of stairs at least twice a month when the elevators stopped working, had my car broken into in the “secured” parking, was accused of having an unauthorized pet even though it is explicitly listed on my lease that I have a pet, had to call the police to report a homeless man living in the hallway (after I reported it to the apartment twice and received no response), & consistently experienced a lack of professionalism from the staff. This is one of the cheaper apartments in downtown KC but please be warned that you get what you pay for, if not less.
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June 2022 by Rachel Karp
The apartments are okay but not worth it with the TERRIBLE management.There is another 1 star review below mine that details my exact experience as well. I lived here for 1.5 years and it was nearly impossible to get in touch with management. No responses to calls or emails ever.At first I attributed a lot of the issues to covid, but it never got better. There was never anyone in the leasing office, and if you were lucky you would catch someone giving a tour to help with your problem.Right now I have been doing everything I can to get some packages forwarded to me that were mistakenly sent to my old Emery address (I live across the country now) and I have been bombarding them for months with no luck. I don't even know why I'm surprised at this point.DON'T LIVE HERE!
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June 2022 by Zoey Gough
The building is very difficult to work with, especially after moving out. My friend has spent MONTHS waiting for packages that they will not send to her. They are being very combative and difficult. It is frustrating as it was a decent place to live. I simply don't want anyone else to have to suffer the same fate she has in fighting the building.
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June 2022 by Bts Love
goodluck getting these people to respond to you. I’ve lived here for 3 years and have never had an issue getting in contact with the leasing office/maintenance /general help from employees. EBT just recently got taken over by “Artisian KC” and they have been a nightmare. Ive sent 5 emails that havent been responded to and they JUST took the building over April 1st. I cant imagine what it would be like to try and get a tour here or get in contact with someone because I pay rent each month on time and STILL cant get responses or a call back from a voicemail I’ve left…
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October 2021 by Savannah
I lived at Emery Lofts for a year. After signing my lease there was a complete turnover of staff and it has been the absolute most awful experience to work with them. Please note that all of these older 5 star reviews were before the leasing company turnover.The management is unresponsive & rude. They will never answer your emails, calls or even be available in the office. You will literally be ignored. You will run into a million problems JUST because the management is horrible. Think of every terrible thing that could happen in an apartment leasing situation and multiple it by 100.... that is how your experience will be for the duration of your lease living here.Cheap. Paper thin walls, low-grade fixtures, no amenities, heating/cooling does not work properly, no street parking, luxer package system doesn’t work, no washer/dryers included in any unit, over-priced units, and, just to re-emphasize, the management is awful.Do not live here or at any other property in KC that is run by Lincoln Property Company including Stuart Hall Lofts, Library Lofts & 2109 Broadway Lofts.
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September 2021 by Echo Jones
I scheduled a tour got there at 5:07 and it ended at 5:13 - lady who showed me the apartment barely said a word and made me feel like the tour was a giant inconvenience to her. If you’re looking at the apartments don’t bother scheduling one it won’t be worth your time. I don’t know if It was a bad day for the leasing agent, but after that I’m not even interested in looking at their other lofts.
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August 2021 by Adrienne Gessler
These older reviews are from a different management company. Sadly, this building has been on a rapid decline since the change. I lived here for years and this used to be an amazing place to live. Now, the location is great, but that’s all you get.Management is absentee - they are never at the building, almost never answer calls or emails and when they do they are not interested in customer service. The cleaning crew seems to have been largely limited or removed. For example, a spilled Caesar salad has been rotting in one stairwell here for 4 weeks as I type this. The building is supposed to be non-smoking, but frequently reeks of smoke.The noise issue is out of control and pretty much constant. It’s never been quiet here because the walls are thin, but now residents are free to do whatever they want, so you may find yourself (from my personal experience) attempting to hold a conference call or nap with a migraine while one neighbor blasts weird flute rock music at full stereo volume all day or another performs what sounds like a clumsy daily 3 hour CrossFit routine involving a 400 lb live bear. Management will not address these issues. In my case, I had proof things were off the rails, including video and had used a phone app to prove the music was 90+ decibels and the response was a weird gaslighting of "a little apartment noise is to be expected" and some commentary about how people run dishwashers and washing machines during the day. Which was ... not relevant to the situation at all. Basically, if you have a problem you are on your own.The other big issue is deliveries. The recently installed package management system is terrible. I’ve had 7 packages stolen this year (before this system only 1 was stolen over many years) and the response was basically “s*cks to be you.” Even when your stuff isn’t being stolen, it can be an ordeal/nearly impossible to get a code to pick up your delivery.The only positive thing I can say about living here now is that maintenance has still been responsive. There are lots of options in this price range and, personally, the current living environment is laughable in comparison to the rent prices being charged.Edit: In response to the implication no complaints were filed, that's untrue. In case I wasn't clear enough above, the company line is "anything goes during the day." After a while I did stop reporting the issues because it was pointless. Anyway, people should be aware of this before they rent, it's a significant quality of life issue.
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June 2021 by Tyler Navas
Overall, it is great. What the other reviewers say is true: exposed brick, high ceilings, location, ample street parking, price, etc. The big knock is sound insulation. I don't mean from the outside noise -- I actually quite like the outside ambient city noise! I mean the incredibly thin walls. I'm talking paper thin. You can hear your neighbor verbatim, talking at a normal volume, from across the unit. Of course, it's incredibly annoying, but it's also a privacy concern. You should be able to have personal conversations at home and know you have that privacy.I've asked maintenance about this a couple times already and they basically just said, "Tough, there's nothing we can do about it." That honestly just sounds like "We don't want to spend the money on making a decent wall."Fix that, and you have an absolute gem of a place. Until then, the lack of privacy is pretty much a breaking factor.
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December 2019 by Nate Stafford
I lived at EBT for 4 years, and it was in the heart of my favorite neighborhood in Kansas City. The location is excellent. The leasing agent, Lauren, was the best! She cares about the residents, is incredibly responsive, and was always welcoming and fast to act when issues arose. The maintenance team was prompt, and always completed work well. Some of my favorite neighborhood hangouts were no more than 2 - 10 min walk away. My wife and I are going to miss Lauren and this neighborhood!
