Dollar General is a neighborhood store known for its friendly and helpful staff. Customers appreciate the store's cleanliness, good stock levels, and fair prices. Most reviews highlight positive experiences with employees who are generally nice and customer-friendly, often willing to assist shoppers in finding items. However, there was a notable incident where a customer felt that an employee did not offer help when the customer was searching for bottled tea. The customer expected the employee to volunteer assistance, which is common in good customer service, but the employee's response was to say the customer did not ask for help, leading to frustration. Despite this, the overall sentiment remains positive, with many praising the store for its helpful staff and clean environment. The store is favored over other locations, and customers feel it is a good place to shop, especially considering the helpfulness of the employees and the well-stocked shelves. Even though occasional staffing issues or aisle stock problems are mentioned, the staff's effort and friendly attitude are highly valued. Overall, Dollar General is seen as a reliable, neighborhood store where customers can find what they need at fair prices and expect friendly service.
This is my neighborhood GD.I find the employees very nice and friendly. There is some stuff in the aisles waiting to be stocked but they are doing best they can with probably being short staffed. They have always been helpful and I appreciate them.
August 2023
This is a great store! Very clean, friendly and helpful staff and well stocked. You can't ask for more at the Dollar General. Longview and Raytown are fortunate to have this place!
July 2023
I go to DG for one thing and always end up with a cart full. The store is clean and staff is friendly.