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April 2024 by Ali D.
If I could rate this store less I would. The pharmacy is garbage and never open on their hours. Sunday I went to get my kids medication 10 minutes before the pharmacy closed but they refused to help me because they already closed down their drawers. Will be in search of a new pharmacy immediately.
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March 2024 by Ken Eberhart
Pharmacy staff is the most rude and unprofessional in all of KC Metro...
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February 2024 by Angie Lee
Absolute worst customer service in their pharmacy department. Teenagers answering the phones are disrespectful, rude and hang up on customers. Apparently the fact they’re dealing with people’s health and their lives is lost on these people. Never again will I return to this CVS location full of people who don’t think consumers have choices.
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February 2024 by Thomas
Store hours online show opening at 7am but the store does not open until 8am. How hard is it to make sure store hours are shown accurately online? Waste of time.
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February 2024 by Jake Messer
Pharmacy staff is unprofessional and rude to veterans
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December 2023 by Derrick M. Sheen
Maybe it's just an extremely busy location with an overworked staff, but, oddly enough, any other CVS I go to in the area is actually helpful and polite. I'd recommend filling prescriptions at any other CVS in the area. Save yourself some headache, and maybe in the process help lighten their workload?
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December 2023 by Skyler Thomsen
Came to this pharmacy at 9:45pm and they were closed. This was very disappointing since the hours of operation state that they don't close till 11pm. If the store isn't open during those hours then they should change there signs on their front doors of the building and change the hours of operation on google.This was a very frustrating experience.
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December 2023 by willowVEVO
they close at 10, or at least close way earlier than ever stated. don't bother going past 9:30p, because the chance of them being closed raises each minute after.
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September 2023 by Kayla Mirin
Went to pick up my prescription, and got helped by a girl with blue and purple hair. The prescription took forever because I guess she took a break or something in the middle of helping a 15 or so person line?? When we finally started moving again, because this lovely specimen decided to do her job, as we slowly inched through the store this unholy indescribably stench came upon us. Even 10 feet from the desk, I was nearly gagging, and my eyes were watering. Thank God the time of masks being required has passed, or I may no longer be with us to spin you this tale of terror. When I finally reached the desk, eyes burning with the stench, I realized it's coming from this poor girl, who is about as intelligent as a pet rock. Clearly her coworkers are too nice to say anything, because she actually left to hug one without permission at one point, and the other employee stated she had had enough of her behavior, but mentioned nothing for that ungodly stench. I honestly don't even know how someone can smell so terribly. I would think CVS had standards for levels of hygiene for the pharmacy area, and someone clearly did not meet qualifications. I'm not going back without a personal oxygen supply and a hazmat suit...
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September 2023 by Susanne Lunders
The staff in the pharmacy are very rude and patronizing. They know nothing about customer service and humor themselves by treating customers poorly. They run the show not having any managers to keep them honest. They lack ethics and morals.
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August 2023 by Madhu Gerstner
Please change the website Closes soon ⋅ 11 PM ⋅ Opens 7 AM Fri. Thank you. You close at 10pm not at 11 PM. Much appreciated.
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August 2023 by Art Griffin
Constant product location change with no aisle signs, constant confusion. Competition is much better organized.
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August 2023 by RunwithKimw W.
I went to fill. a prescribe for a med I was out of and they told me they close in 45 mins and could not help me. I have decided I am done with CVS.
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August 2023 by Dianesa Sanon
Guess they just close early if they want to. Update your hours online if that's the case. Very annoying to come all the way to this location just to find out that it was a waste of time and gas.
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July 2023 by Brittany S.
Went 20 minutes before closing for my insulin. Knew that I would be paying out of pocket since I was traveling and forgot medication and it was to soon before insurance would cover. Took staff 10 minutes to a knowledgeable my presence) there was no other customers. Was asked if I had a coupon and found a coupon that it would cost me $40 to pay for the script and was told "it was to close to closing and would not process it/honor it." So instead charged by $330 for the script (instead of the $40 the coupon would cost me). They didn't even offer a consult with a pharmacist (which pretty sure is required by law). If this wasn't insulin and literally a medication that would put me in the hospital without it, I would have gone to a different pharmacy. It just shows that this pharmacy staff lacks empathy, compassion, and sacrifice 10 mins of their time to save a patient hundreds of dollars. They really do not care about patients and lack of patient care. Very disappointed.