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March 2024 by Catherine Gooch
'Auto-refill' prescriptions NEVER ready or filled. Trouble getting specific prescriptions every single time they are due to the point of not getting them in time before running out. Will tell you 'it will be in tomorrow' every day until you finally send the prescription to another pharmacy. It's really unfortunate that pharmacies are allowed to be so severely understaffed. This is a systemic issue and the poor folks working in the store are just trying to keep up with demand.
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March 2024 by Madison Ginestra
Waited on hold for over an hour just trying to transfer a prescription and they never picked up. Called with 2 different phones at the same time and they never picked up either line. Probably because they treat their workers like trash and keep it understaffed to save money.
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March 2024 by Rome Conrad
I was in a hurry and bought a few items at CVS. The cashier offered to ring me up faster than self-checkout. I agreed, but I didn't pay attention to the total or ask for a receipt. Later, I realized she overcharged me by $68 and added two charges for flowers that I never bought. When I confronted her, she acted guilty and her manager questioned her. I think she was trying to scam me. I don't recommend this CVS. They have dishonest employees who steal from customers.
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February 2024 by Susan Spellman
This is the worse CVS I have ever seen. It is dirty and stock/shelving is a mess. Kinda of shocking for this industry. The personnel have always been very nice and helpful. I would not want to work in that enviornment much less buy products. I will not be back as The condition of the store worries me regarding product quality control.
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February 2024 by Marcus Barbosa
It takes way too long to get a prescription
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February 2024 by Mike VanRiette
The pharmacy staff are always nice and fortunately unlike many I have enough brain cells to operate the self checkout so no complaints about the other staff.
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February 2024 by Carl Andwers
Don't go to CVS off of Holmes and Red bridge never have enough people are snobby Walmart on stateline is the best
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November 2023 by Jimmy Amaya
I arrived with a prescription at the pharmacy, 15 minutes before they closed, they told me that my medicine would not be ready until the next day, I asked them why? "because we are about to close." So I grabbed my prescription and headed to CVS in Belton and it only took them 5 minutes to give me the medication. very lazy people in this pharmacy.
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November 2023 by Bark Boulevard
Prescription not filled 3 hours after visit. Received text that said prescription ready for pick up. Return to store about 30 minutes later and everyone was on lunch and pharmacy was closed. So... waiting..... in pain.
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October 2023 by Kathryn Gormly
We've gotten many prescriptions at this location and it generally has been decent.Tonight my husband went to pick up a new antibiotic for our daughter that we have not had. We opened the box and the seal was broken on the bottle. The bottle specifically states to not accept the medicine if the seal is broken. Giving the benefit of the doubt -- assuming there was logical reason behind this -- we called to ask about it before giving her any dose. We were on hold for 30 min and we were hung up on twice without even being spoken to. We did not want to give her the medicine without confirmation, so she went to sleep without the meds.My husband drove back up there and said they had 4 employees with no line... so why they couldn't answer the phone was alarming.He asked about the seal and they said it was suppose to be open because they have to dilute the medicine because of her age/weight. NO WHERE on the instructions of the package or in their verbal interaction did it state this. It was a waste of time for us and something that so easily could have been handled if properly stated on the package itself OR during check out.Disappointed certainly.
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September 2023 by Peggy Calhoun
Noon at CVS Red Bridge. Need to clean it up so this isn't flying all over the neighborhood. Empty as needed at LEAST daily
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August 2023 by Kyra W.
I will drive to a further location so that I don't have to deal with the rude pharmacy techs that work here.
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August 2023 by Eden Davis
This is by far the most unorganized and least friendly people I have felt with. I turned in photos last august and repeatedly went in to see when I’d get them and they simply “couldn’t find them” fast forward 6 months and I move out of state just for them to call me saying they now had them. Every time I send a family member to pick them up no one can find them. I spoke with a manager who said she had been there since October and she HAD them and would set them aside for me. When someone went to pick them up they, again, couldn’t find them. When I called to ask where the hell they were I spoke to a very rude associate who hung up on me while I was trying to explain why I was so frustrated, she said “sure is” after cutting me off and proceeded to hang up. The turn over rate is high so no one knows what they are doing. I have never written a review for anywhere but was so frustrated by this experience that I didn’t want anyone else sending photos there .
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July 2023 by Amanda Gage
They truly deserve zero stars. I am in sales for work and bought a prepaid Visa gift card from here and when I gave it to my client, they opened it and said it was a piece of paper and that it didn’t work. I tried to return this piece of paper sold as a gift card and the manager was very rude to me and accused me of trying to say they were scamming me which they pretty much were since they sold this “card” to me and wouldn’t even try to help me get my money back. Avoid this CVS at all costs if you don’t want to get scammed.
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July 2023 by Good Morning G.
I bought a $50 target gift card from cvs and the target gift card didn't work when used it . So I went back to cvs they said they received my funds and the target gift card should work so since it didn't they said it would be a target error. I talked to target customer they created a case number and said they would get back to me within thirty days they never did so I followed up the girl was very rude and was no help. I bought the card back in April . Still nothing so I will never buy another cvs gift card nor target . Nobody wanted to hold themselves accountable . I even tried to return the card back to cvs because on bottom of receipt it says was an error . but the manager was very rude as if I created the error . so my $50 was never counted for and I didn't have the extra $50 to buy my niece another one so this resulted in her getting no gift from me . I showed bank statements target even ackowledged the funds was never actually loaded to card . just really hurt because I work hard for my money and really how bad is $50 hurting a target or cvs