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July 2023 by Ashley Rich
There costumer service got better BUT there hours are d*** there sign say there open 10-6 on there old sign, new sign, and website for inside pharmacy but they were not open at 11am what logic is that! they also didn’t send out any notifications that they were closing for good Monday so d*** because what doctors office is open Saturday, Sunday and day before 4th of July! Would have been nice to know this before this week that they’re closing I’m definitely switching to Walgreens after this they pulled the last nerve for me! They got so many chances and they blew it! I think everyone knows why they went out of business at that store.
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June 2023 by JD S
Waited 45 mins on phone and still haven't had a representative answer the phone. Sent in a script 12 days ago and it says it is still not ready. Can't even get a representative to answer the phone to update me or anything. Transferring to a different pharmacy. I suggest others do the same. Very unprofessional.
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June 2023 by Brandie Gholson
We visited a great CVS! We came right before the store was closing and Al Green allowed us to come in to pick up the items we needed. He was friendly, kind and very patient. I appreciate great customer service and I’m happy to had experienced such a nice person!
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June 2023 by brandes gordon
I had the pleasure of interacting with AL Green at your store on more than one occasion. He is always pleasant, efficient and competent. A very nice individual.
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June 2023 by Hauwa Al Hassan
A cashier refused to check me out because she thought I have an attitude! And I did not have any attitude. I felt horrible! Check my receipt, I had to get another cashier to check me out! I was in pain and needed the relief otherwise I would walkout and never return to that store again
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May 2023 by Marisa Webb
Sent my husband to grab a money order, and they refused to sell it to him because of his license? The manager didn't even know what to do, said "I don't know" and walked away. I have never even been asked to show a license to purchase. They clearly have no idea why they're doing and no customer service skills to speak of.
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March 2023 by Marcel Jones
So when trying to get a Covid test. I go online and find a CVS near me which was this CVS. They say they give them and when you get to the drive thru. They say they are not giving test and that’s and error on the company site. Me being frustrated. I vocal like that not cussing and the rep Daniel just hangs up the phone. Is this the type of customer service That the CVS they seem very happy. They could not assists with anything else and the best thing for them to do is hang up the phone. Please don’t eventually go to the CVS pharmacy they just don’t care and they show it with their actions. We all have had days but if that’s Jamie you feel give the phone to a more mature employee that can handle the call because the customer was not wrong I. This situation.
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January 2023 by kathy beaty
Pharmacy is poor service I’m not happy with I really need my rx today damnitVery important rx for my thyroid!!!! I’m not happy I will change some eWhere I will call my dr all abt them
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December 2022 by Joe Kingyon
I've been waiting on my prescription for 3 days, I've called multiple times and they never answered the phone. Today I decided to get up and just go up there just to find a note saying they are closed due to unforseen issues! On the note it's gives another pharmacy phone number and it's the wrong number! Totally unprofessional they should have at least put a message out on they're web site or called the customers that are waiting on prescriptions. I will be transferring my business elsewhere. Hopefully no one has a life threatening issue and needs their medication!
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November 2022 by alw0725hi
last time I checked they blatantly broke Hippa Protocol I’m just to lazy to report them they got very lucky! Blatantly rude, they lost my medicine had medicine literally everywhere on the floors, and always dose do something that you ask for three days until you call corporate then you can get your medicine! I’m switching to Amazon medicine I’m so tired of this you can pick the medicine your self weather it’s off brand or on brand witch one you need and it’s cheaper they don’t have some medicine but it’s better then wait for three days for medicine they still have not even tried to fill!
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November 2022 by Karen Page
I was treated very badly on two occasions, by the manager on duty, and I have no explanation why he chose to behave in this hostile/rude manner.The front door was open when I arrived, and the publicized business hours were well within my shopping time frame.When I placed my merchandise on the counter, at 6 p.m. I was refused service by the manager on duty, and I was TOLD to leave without my merchandise, because they were "closed". I want to know why the front door was open, and the business hours posted online are differing from the randomly set hours of this store. This is the third time I have seen this store close prior to advertised business hours. Is this your policy, to refuse business randomly, even though the management fails to announce, notify or lock the doors of the store?
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June 2022 by Laura Ferris
Best pharmacy. It doesn't matter if you're calling the pharmacy, in store, or going through the drive through - they always go above and beyond service wise. Genuinely surprised at how low the rating is. Hours can be weird some weeks, but who doesn't have staffing problems post pandemic...?
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May 2022 by Molly Pell
Went to try to pick up my prescription at 7:10pm on a Thursday night. Entire store is locked up and drive thru on the pharmacy said they were closed. This is despite the pharmacy posting hours showing they were open till 9pm and the store had hours posted that day they're open till 10pm. This is the third time I've gone there when no pharmacist was on duty. Having all my prescriptions switched to another pharmacy.
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March 2022 by Camille L.
Very poor service! I scheduled a covid test, arrived and was told I could not get it done. I didn't receive any email, or text message that could aware me of such inconvenience. I needed the test that day and that was the only day I could test to be able to travel. They then proceeded to poorly help me reschedule for another location.
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February 2022 by Angelis L.
Worst experience ever, not only do they have very restricted pharmacy hours. But they sometimes don't open at all. Like today they're pharmacy is closed no signs no notices just not open. If zero stars was an option I would give it to him but I have to give them one because you can't go lower than one