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June 2024 by Tosca JHB
Purchased an upgrade 5G phone 5/29/24 and by 6/1/24, busted screen not displaying nothing. Original email stated $25, but nothing about an over $100 charge. Mikel at store was nice enough when taking my money, but hung up on me when called about the concern. Now the inconvenience is that the new phone may not be back to normal until 6/7/24. This is unacceptable service and frustrating, when all he could say, "it happens." The worst customer care experience, and I hope my note does not create retaliation. However, note that Boost and Samsung customer care is taking care of me. Lastly, I feel that I should be reimbursed for the inconvenience. Not happy about this situation, at all.
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June 2024 by Cherry Schmidt
Moe and his staff are friendly, knowledgeable, and very funny to chat with. My go to store for any of my phone needs!
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April 2024 by Karen Miller
Got a brand new Samsung for free and I'm saving a lot more on my phone bill now! Awesome customer service
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April 2024 by Larry Hopkins
Top notch service. The guys here always are friendly and easy to work with. My go to Boost store
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February 2024 by Katherine Wright
This is by far the best Boost store I've ever been to! The staff here are very friendly, courteous, and helpful. I will be coming here from now on. Amazing experience!
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February 2024 by Olivia Lancaster
Was very helpful and sold me a really good phone. Glad we went with the phones we got ? really friendly and informative
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January 2024 by Anthony Black
Amazing store and staff. Went in to pay a bill and Mikal was just an awesome person to talk to. Great too see that Boost has a great employee at Antioch! Keep up the awesome job Mikal!
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December 2023 by Judy Scott
I needed to upgrade my phone and Mikal got me into a A23 for a good price! Always loved this store and now Mikal makes the vist even better!
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November 2023 by Julie Ware
By far the best experience I've ever had at any Boost store! Moe and his staff are very helpful, knowledgeable, and awesome. Great experience getting a new phone, will be back here again!!
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October 2023 by Sal Patti
Love this store and employees!! Mikal is the best 10/10 recommend this store!
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September 2023 by David Bravard
Building is nice, lots of assesories...but our 4 phones on our family plan, all have been acting up bad, have paid to have replaced sim cards in all phones, repeatedly....still don't connect, or don't stay connected. Now being told I need to go to the "Play store" and download a "connectivity app"...…really lol? So pay you all 158 dollars a month, so a "FREE" app can keep me connected..haha. It's Dish Networks stuff anyway.. Been Dealing with this for 5 months at least, and Customer service has offered a $10 credit, once, for a $158 bill per month. About to be "Ex" customers, and now searching for new provider. Be cautious when starting an account with them..Good Luck, and thanks.
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August 2023 by Selena Boyd
Easy, affordable, friendly staff.
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August 2023 by Nikki Hall
AJ was very helpful got me taken care of fast and super friendly! 10/10 recommend!! This location
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August 2023 by Michael Mdubs Warren
Top notch customer service. Moe is the man!!
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August 2023 by Glenda Breshears
Fantastic customer service. Jessica and Moe are amazing!
